Senior Business Analyst

American Integrity Insurance Company; Tampa (FL); On-site; USD 87,000 - 131,000; Full time

Job summary

American Integrity Insurance Company is seeking a Senior Business Analyst to facilitate communication between business stakeholders and IT teams. In this role, you will be responsible for gathering requirements, documenting processes, and enhancing operational efficiencies in a dynamic insurance environment.

Qualifications

• 2-4 years of experience in Property and Casualty Insurance industry required.
• 4-8 years of homeowners insurance experience preferred.
• Experience as a Business Analyst or similar role required.

Responsibilities

• Elicits requirements using interviews, workshops, and document analysis.
• Partners with stakeholders to gather technical requirements.
• Assists in the development of test plans and business application testing.

Skills

Microsoft Excel

Agile methodology

Analytical skills

Problem-solving

Presentation skills

Education

Bachelor’s Degree or equivalent combination of education and experience

Tools

Jira

Postman

SQL

Job description

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About Us:

American Integrity Insurance, a premier writer of homeowners insurance, has more than 400,000 customers and is exclusively represented by more than 1,000 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home and dwelling insurance to families throughout the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.

Our Company

About Us:

American Integrity Insurance, a premier writer of homeowners insurance, has more than 400,000 customers and is exclusively represented by more than 1,000 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home and dwelling insurance to families throughout the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.

A Day in the Life:

Who Says Insurance Can’t Be Fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn’t understand the importance of having fun, helping others and giving back. Our company culture is priceless, and we hold true to our six core values: integrity, commitment, teamwork, humility, passion and fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.

Learn more about American Integrity Insurance and our job opportunities at https://careers.aii.com.

Brief Summary

This Job: Senior Business Analyst

You'll Report To: Business Analysis Manager

The Senior Business Analyst is responsible for eliciting, analyzing, validating, specifying, verifying and managing needs of the business stakeholders, including executives, managers, subject matter experts, agents and end-users. The Senior Business Analyst will serve as the conduit between the business stakeholders and the IT development and design teams. The Senior Business Analyst will serve as a Subject Matter Expert to all areas of the business across different project teams, in addition to mentoring and providing guidance to other team members.

What You’ll Do

Key Job Functions:

• Elicits requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and workflow analysis.
• Partners with stakeholders to gather and document technical requirements for Web API’s and Web Apps and explore potential solutions in collaboration with the Agile Delivery Team – can offer workarounds where determined.
• Assists in the development of test plans/test scenarios and provides support during business application testing to verify requirements ad business needs are fully implemented.
• Interprets stakeholder business needs and translates them into application (functional and non-functional) and operational requirements that improves the organization’s operating efficiencies and costs.
• Actively participate and support the delivery of business capabilities within an Agile framework (such as documenting or helping document user stories, acceptance criteria, root cause analysis, and provide effort estimates).
• Tracks outstanding issues, effort estimates, implementation timelines and works with the project delivery managers and release management team to plan implementation target dates.
• Interacts professionally with a diverse group of executives, managers, subject matter experts, end-users and agents.
• Contributes to the overall growth and maturity of the Business Analysis function within the IT organization by engaging in collaborative and constructive discussions.
• Provides strategic services like feasibility studies and conceptual/logical data modeling.
• Documents and organizes Org API libraries.
  
  

What You’ll Need To Be a Top Candidate

Education: Bachelor’s Degree or equivalent combination of education and experience.

Experience: 2-4 years of experience in the Property and Casualty Insurance industry required, with preference towards candidates who have 4-8 years of homeowners insurance experience in any function. In addition, 2-4 years of experience in a Business Analyst role or similar function is required. InsuranceNow or Guidewire experience is also preferred.

Skills:

• Advanced user – Microsoft Excel, Microsoft Word, Microsoft PowerPoint.
• Experience in technical, business and process documentation required, with specific emphasis on Agile methodology.
• Ability to convert business requirements as Epics and technical stories in Jira Agile set-up.
• Good understanding and ability to read Json’s & Xml’s and able to work with Third Party Tools like Postman & SoapUI.
• Knowledge of Microsoft Visio, SQL querying and policy and claims administration software required.
• Experience in communicating with varied organizational tiers.
• Exceptional analytical and problem-solving skills.
• Presentation skills including delivery to varied organizational tiers.
• Ability to successfully collaborate in a team environment with multiple team members.
• Flexibility to work in a fast-paced, priority-shifting environment, while maintaining strong decision-making.
  
  

Schedule: 8:30-5:30pm, M-F.

Working Conditions: Normal business office environment. Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.

Travel: Minimum, as required.

ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.

American Integrity Insurance Group is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Information Technology

• Industries

  Insurance

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