Sr. Business Systems Analyst

Accruent; Everett (WA); Remote; USD 81,000 - 151,000; Full time

Job summary

Accruent is seeking a Senior Business Systems Analyst to join the remote team. This role emphasizes Salesforce CPQ expertise and CRM data management to enhance business solutions. Candidates should have substantial experience in Salesforce and a strategic mindset to drive scalable improvements.

Benefits

Opportunity for personal development

Bonus as part of total compensation package

Qualifications

• Expertise in Salesforce CPQ, particularly in MDQ and Advanced Approvals.
• Strong CRM data management experience, with focus on data quality.
• Effective at documenting and validating business requirements.

Responsibilities

• Gather and document business requirements through user stories and process flows.
• Lead CRM data management initiatives to ensure accuracy and quality.
• Provide strategic guidance to stakeholders on Salesforce best practices.

Skills

Salesforce CPQ expertise

CRM data management

Excellent communication

Problem-solving

Education

Salesforce certifications (e.g., Salesforce Administrator, CPQ Specialist)

5+ years of experience as a Business Analyst

Job description

Position Overview:

We are seeking an experienced Senior Business Systems Analyst to join our fully remote team. This role is a blend of Salesforce CPQ expertise, CRM data management, and Salesforce design leadership. You will work closely with stakeholders across the organization to design, build, and deliver Salesforce solutions that improve business outcomes, ensure data quality, and delight internal customers.

We’re looking for someone who is passionate about great Salesforce design, thrives on solving complex problems, and takes full ownership from problem to solution. You’re a proactive self-starter who values doing things right and is eager to drive strategic, scalable improvements - not just temporary fixes.

How You’ll Make a Difference:

• Gather, document, and validate business requirements through detailed user stories, acceptance criteria, process flows, and system wireframes

• Master the operational and customer data processes that power the business, becoming a trusted advisor to guide teams through requirements and solution design

• Serve as the primary Salesforce CPQ expert, with deep hands-on experience in MDQ and Advanced Approvals

• Lead CRM data management initiatives: work with internal and external teams to ensure clean, accurate, up-to-date data and implement regular data hygiene processes

• Provide strategic guidance and problem-solving support to internal stakeholders, advising on system best practices across Salesforce and related tools

• Independently research and recommend scalable solutions, balancing speed, impact, and long-term maintainability

• Report on success metrics of past initiatives to inform the business value of new projects

• Collaborate cross-functionally with Admins, Developers, Analysts, and business teams to design, test, and deploy Salesforce solutions following best practices

What You Bring to the Table:

• 5+ years of experience as a Salesforce Business Analyst (or similar role), ideally within a software or technology environment

• Deep expertise in Salesforce CPQ, especially Multi-Dimensional Quoting (MDQ) and Advanced Approvals

• Strong CRM data management experience, including improving data quality, driving regular data maintenance, and implementing automation

• Excellent written and oral communication skills, with the ability to simplify complexity and drive consensus across teams

• High comfort level working with operations, sales, and revenue organizations — you understand concepts like pipeline, multi-year amendments, and the operational processes behind them

• Strategic thinker who knows the first solution isn’t always the best one and is comfortable challenging the status quo to implement best practices

• Independent, proactive, and accountable — you take ownership from problem to solution and are invested in sustained success

• Salesforce certifications (e.g., Salesforce Administrator, CPQ Specialist) strongly preferred

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Accruent

Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

Accruent is a leading provider of solutions for unifying the built environment —spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.

Pay Range
The salary range for this position (in local currency) is 81,200.00 - 150,800.00