Senior Business Analyst

iSoftStone; San Francisco (CA); Hybrid; USD 120,000 - 140,000; Full time

Job summary

iSoftStone, a global IT services company, seeks a Senior Business Analyst/Consultant to join our team in Union City, CA, with a hybrid role in the San Francisco area. You will lead requirements elicitation, document specifications, and drive integration efforts across DAM/ CMS, PIM, and related systems.

Qualifications include 5+ years in enterprise BA work, experience with DAM/CMS/PIM, and strong stakeholder communication. Visa sponsorship is not available. Pay range: $120,000–$140,000 per year.

Qualifications

• 5+ years of business analysis experience on enterprise software or platform implementations.
• Experience with DAM, CMS, PIM or content-operations systems.
• Ability to elicit requirements through workshops and interviews with cross-functional teams.
• Strong documentation skills: specs, process maps, traceability, and UAT scripts.
• Experience integrating DAM/Ecomm with product/SKU/PIM systems.
• Excellent stakeholder communication across business, creative, and technical audiences.

Responsibilities

• PLM and Costing - manage product lifecycle from concept to disposal with centralized data.
• Elicit and document detailed functional requirements from stakeholders across teams.
• Define migration scope and translate audit findings into concrete rules.
• Specify integration requirements between DAM/Ecomm and adjacent systems.
• Own the requirements backlog and traceability across discovery to governance.
• Support UAT and acceptance testing against taxonomy, permissions, and integrations.

Skills

Business analysis

Stakeholder communication

Requirements elicitation

Documentation

UAT testing

DAM/CMS/PIM knowledge

Job description

Description

• This is a Contract, Hybrid Role in the San Francisco, CA Area!*
• Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role.**

iSoftStone, Inc. is Seeking a Senior Business Analyst/Consultant to Join our Team in Union City, CA!

Responsibilities

• PLM and Costing - manage product’s entire lifecycle — from initial concept through design, manufacturing, service, and eventual disposal — ensuring all product data, processes, and decisions are centralized and coordinated.
• Elicit and document detailed functional requirements through stakeholder workshops and interviews across e-commerce/studio, marketing/brand, and technology teams, translating high-level priorities into requirements and acceptance criteria the delivery team can build against.
• Define migration scope and criteria — working with the technology team to translate audit findings (asset counts, sizes, master locations) into concrete migration rules (e.g., SKU activity, inventory/orders).
• Integration requirements — specifying how the DAM must exchange status, rights, and product/SKU metadata with adjacent production/rights and product-data systems, including the asset-level (not just project-level) publishing behavior stakeholders need.
• Own the requirements backlog and traceability — maintaining requirements, decisions, and open questions across all delivery phases so scope stays traceable from discovery through governance and hypercare as it’s refined.
• Support UAT and acceptance testing — translating requirements into test scenarios and validating delivered functionality (taxonomy, permissions, integrations, derivative rules) against them before phase gates and cutover.

Qualifications

• Five+ years of business analysis experience on enterprise software or platform implementation programs, ideally including a DAM, CMS, PIM, or content-operations system.
• Estimate and track product costs throughout the lifecycle, including material, labor, and overhead.
• Integrate costing data into PLM systems for accurate BOMs, change impact analysis, and profitability tracking.
• Support cost optimization by identifying inefficiencies in design, sourcing, or manufacturing.
• Align costing with business goals such as go-to-market strategy, pricing, and margin targets.
• Demonstrated experience running requirements-elicitation workshops with cross-functional business stakeholders (e-commerce, marketing/creative, and technology) and turning findings into clear, testable requirements.
• Working knowledge of digital asset management concepts: metadata schema, taxonomy, rights/usage management, and master-plus-derivative asset strategy.
• Strong documentation skills — requirements specs, process maps, traceability matrices, and UAT test scripts.
• Comfort working with integration requirements between a DAM/Ecomm and adjacent systems (production/rights, product/SKU/PIM platforms).
• Excellent stakeholder communication, able to translate between business, creative, and technical audiences.

Preferred Qualifications

• Experience specifically with Cloudinary, Adobe AEM Assets, or Scene7/Dynamic Media.
• Background in fashion, apparel, or accessories retail, particularly multi-brand organizations with brand-specific taxonomy needs.
• Familiarity with agile/hybrid delivery methodologies and backlog tools.

Pay rate: $120,000 to $140,000/year.

iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.

Visit us at https://www.isoftstoneinc.com .

iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.