Project Manager

iSoftStone; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

iSoftStone in New York is seeking a Technical Project Manager to own end-to-end delivery of a DAM and media delivery modernization program, leading a multi-workstream implementation on a marquee retail account. Hybrid role in the New York City metro area; candidates must have permanent authorization to work in the United States.

Visa sponsorship is not available for this role. You will manage scope, schedule, risk, and cross-organizational coordination among the client, the platform partner, and

Qualifications

• Seven+ years of technical project/program management experience delivering enterprise software or platform implementations.
• Proven experience managing multi-phase programs with parallel workstreams, cross-functional teams (onshore/offshore), and external partner/vendor coordination.
• Excellent executive-level communication and stakeholder management, able to run steering-committee and status reporting across client and delivery organizations.
• Experience planning and executing cutover/go-live events and post-launch hypercare/stabilization periods.

Responsibilities

• Own end-to-end project delivery across the full phased roadmap — discovery/audit, foundation, integration & automation, search & enrichment, global/platform, and governance & hypercare — managing scope, schedule, and budget against SOW commitments.
• Track milestones and critical path, including parallel workstreams (e.g., search/enrichment and global/platform running concurrently once integration is live), keeping phase-gate readiness visible to stakeholders.
• Run risk and issue management — maintaining the program's risk register and driving resolution of open items (e.g., rights/expiration compliance gaps, undefined migration criteria, unresolved integration paths, unconfirmed regional delivery architecture) before they block downstream phases.
• Coordinate cross-organizational stakeholders, running steering and status cadences across the client's technology, e-commerce, and marketing/brand teams, the platform partner, and iSoftStone leadership.
• Report project status to client and iSoftStone leadership, including staffing ramp, budget burn, milestone health, and phase-gate readiness.
• Drive cutover and hypercare planning, partnering with the Change Management Consultant and DAM Manager on go-live readiness, hypercare intensity, and the transition to steady-state governance.

Job description

iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.

iSoftStone, Inc. is Seeking a Technical Project Manager to Join our Team in New York!

*This is a Hybrid Role in the New York City Metro Area!

**Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role.

We are seeking a Technical Project Manager to own end-to-end delivery of a major DAM and media delivery modernization program, from discovery through cutover and hypercare. This is a highly visible role leading a multi-workstream implementation team on a marquee multi-brand retail account, with direct accountability for schedule, scope, risk, and cross-organizational coordination across the client, the platform partner, and iSoftStone's delivery team.

Responsibilities:

• Own end-to-end project delivery across the full phased roadmap — discovery/audit, foundation, integration & automation, search & enrichment, global/platform, and governance & hypercare — managing scope, schedule, and budget against SOW commitments.
• Track milestones and critical path, including parallel workstreams (e.g., search/enrichment and global/platform running concurrently once integration is live), keeping phase-gate readiness visible to stakeholders.
• Run risk and issue management — maintaining the program's risk register and driving resolution of open items (e.g., rights/expiration compliance gaps, undefined migration criteria, unresolved integration paths, unconfirmed regional delivery architecture) before they block downstream phases.
• Coordinate cross-organizational stakeholders, running steering and status cadences across the client's technology, e-commerce, and marketing/brand teams, the platform partner, and iSoftStone leadership.
• Report project status to client and iSoftStone leadership, including staffing ramp, budget burn, milestone health, and phase-gate readiness.
• Drive cutover and hypercare planning, partnering with the Change Management Consultant and DAM Manager on go-live readiness, hypercare intensity, and the transition to steady-state governance.

Qualifications:

• Seven+ years of technical project/program management experience delivering enterprise software or platform implementations, ideally including a DAM, CMS, PIM, or content-operations/digital-experience platform.
• Proven experience managing multi-phase programs with parallel workstreams, cross-functional teams (onshore/offshore), and external partner/vendor coordination.
• Excellent executive-level communication and stakeholder management, able to run steering-committee and status reporting across client and delivery organizations.
• Experience planning and executing cutover/go-live events and post-launch hypercare/stabilization periods.

Preferred Qualifications:

• Experience specifically with Cloudinary, Adobe AEM Assets/Experience Manager, or Scene7/Dynamic Media implementations.
• Background in fashion, apparel, or accessories retail, or another asset-intensive consumer brand environment.
• Experience managing global or multi-region technical delivery, including CDN and regional platform considerations.