Senior Business Analyst

HCA-Healthcare; Nashville (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

HCA Healthcare is seeking a Senior Business Analyst to coordinate across IT functions on behalf of IT customers. The role ensures business needs are captured, technology road maps align to needs, and products are delivered as planned.

The Senior Business Analyst will collaborate with Product Delivery Manager, IT Project Manager, and multiple teams to deliver value and meet business goals, emphasizing quality, communication, and self-management.

Qualifications

• Strong analytical and problem-solving skills.
• Strong interpersonal and relationship-building skills.
• Effective written and verbal communication skills.
• Ability to adapt to shifting priorities, demands and timeline.
• Ability to multi-task.

Responsibilities

• Gathers and translates high level business needs into product releases and technology roadmaps.
• Contributes to development of business initiative plans and resource plans for IT customers.
• Administers defining and mapping of customer requirements and developing and delivering business cases and business value justification.
• Assists with charter and contract management.
• Gathers customer input and feedback, distributes input to key IT leaders.
• Manages the packaging and communications of product releases, communicates schedule and value.
• Coordinates across all IT functions on behalf of customer.

Skills

Analytical skills

Interpersonal skills

Communication skills

Prioritization

multitasking

Education

Bachelor's Degree - Required

Job description

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

Job Summary and Qualifications

A Senior Business Analyst is responsible for coordinating across all IT functions on behalf of IT customers to assist with ensuring business needs are captured, technology road maps are developed to align to needs, and products are delivery as planned. The employee will work closely with the business leaders and the Parallon Business stakeholder(s), Architecture and Planning, Quality Assurance and Product Development teams.

A Senior Business Analyst is responsible for coordinating across all IT functions on behalf of IT customers to assist with ensuring business needs are captured, technology road maps are developed to align to needs, and products are delivery as planned. In collaboration with the Product Delivery Manager and IT Project Manager, the employee will work closely with the business leaders, Architecture and Infrastructure, Application Engineering, Graphics Design and Quality Assurance teams to deliver and meet the needs of the business customers.

The Senior Business Analyst will demonstrate an understanding of the business areas within the company, the key products and services common to the industry, and an understanding of the business goals and value proposition. The Senior Business Analyst will use this understanding as a basis for gathering customer input and feedback to support meeting expectations, with the goal of achieving of customer value and initiative profitability targets.

The Senior Business Analyst should demonstrate an understanding of complex ideas, a forward-looking perspective, and be able to contribute to tactical decision-making processes. This role should practice attentive listening, and display empathy towards others ideas and perspectives. Additionally, the Senior Business Analyst is accountable for capturing information as it pertains to the customer and communicating it across the IT organization. The Senior Business Analyst should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness.

MAJOR RESPONSIBILITIES

Gathers and translates high level business needs into product releases and technology roadmaps

Contributes to development of business initiative plans and resource plans for IT customers

Administers defining and mapping of customer requirements and developing and delivering business cases and business value justification

Assists with charter and contract management

Gathers customer input and feedback, distributes input to key IT leaders

Manages the packaging and communications of product releases, communicates schedule and value

Coordinates across all IT functions on behalf of customer

OTHER SKILLS

Strong analytical and problem-solving skills

Strong interpersonal and relationship-building skills

Effective written and verbal communication skills

Ability to adapt to shifting priorities, demands and timeline

Ability to multi-task

What qualifications you will need:

EDUCATION

Bachelors Degree - Required

EXPERIENCE

5 or more years of experience in a BA role – Required

(Education can be considered for experience)

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.