Senior Business Analyst

Quantam; Lansing (MI); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive hourly wages

Health benefits

Paid time off

401(k) plan

Job summary

Quantam is seeking a Senior Business Analyst located within 90 miles of Lansing, MI. The role involves partnering with Product Owners and stakeholders to perform business analysis and support user acceptance testing, all while working in a hybrid model.

The ideal candidate should have a bachelor's degree and significant experience in Agile methodologies, Azure DevOps, and business process documentation. Competitive hourly wages and benefits are offered.

Qualifications

• 8+ years of experience gathering requirements from users.
• 6+ years of experience designing technical and business requirement documentation.
• 4+ years of experience with Agile methodology / SCRUM processes.
• 3+ years of experience using Azure DevOps for backlog management.

Responsibilities

• Develop process maps, workflow diagrams, and business operating procedures.
• Identify process improvement opportunities and operational impacts.
• Assist in developing user stories and defining acceptance criteria.
• Support training plans and end-user training materials.

Skills

Business Analysis

Process Modeling

Agile methodology

User Acceptance Testing

Stakeholder communication

Azure DevOps

Education

Bachelor's degree in related field

Tools

Azure DevOps

Bizagi

Job description

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Senior Business Analyst. Candidates must be located within 90 miles of Lansing, MI and the work schedule is hybrid with two days onsite and three days remote.

Overview

The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.

Key Responsibilities

• Business Analysis & Process Modeling
• Develop process maps, workflow diagrams, and business operating procedures.
• Identify process improvement opportunities and operational impacts.
• Identify and document manual processes, workarounds, and exception handling procedures.
• Develop end to end business and system interaction diagrams.
• Partner with Product Owners to refine and maintain product backlogs.
• Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
• Provide recommendations on requirements for traceability and business validation.
• User Acceptance Testing (UAT).
• Coordinate UAT execution activities with business stakeholders.
• Track test execution, results, defects, and acceptance decisions.
• Support end-to-end business process testing and release readiness assessments.
• Assist with documenting UAT evidence and acceptance recommendations.
• Training & Organizational Readiness.
• Support training plans and end-user training materials.
• Create job aids, quick reference guides, and process documentation.
• Support stakeholder readiness, communication, and adoption activities.
• Facilitate training sessions and knowledge transfer activities.
• Support backlog traceability between requirements, testing, and implementation.
• Assist with ADO dashboards, reporting, queries, and documentation.
• Documentation & Governance.
• Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation.
• Document business rules, validation rules, and exception processing requirements.
• Support project compliance with organizational delivery methodologies and governance requirements.
• Maintain documentation repositories, knowledge bases, and project wikis.

Required Qualifications

• Bachelors degree in related field.
• 8+ years of experience gathering requirements from user
• 6+ years of experience designing technical and business requirement documentation
• 4+ years of experience with Agile methodology / SCRUM processes and ceremonies
• 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
• Document current-state and future-state business processes.
• Develop UAT strategies, test scenarios, and business validation plans.

Preferred Qualifications

• Experience using Azure DevOps for backlog and work item management
• Experience supporting Product Owners in Agile delivery environments.
• Experience developing UAT plans, scenarios, and business validation strategies.
• Experience creating training plans, training materials, and operational readiness documentation.
• Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
• Strong stakeholder facilitation, communication, and documentation skills.
• Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
• Experience documenting complex business program area integrations and data flows.