Senior Business Analyst

eimagine; Indianapolis (IN); Remote; USD 90,000 - 120,000; Full time

Job summary

eimagine is seeking a Senior Business Analyst to work with clients and internal delivery teams to identify and implement requirements for projects.

The Senior BA defines, analyzes, validates, and documents business requirements, processes, and needs through modeling and design. You will lead client workshops, translate needs into actionable specs, and ensure alignment with project goals.

Qualifications

• 7+ years in software delivery or maintenance, with experience in requirements elicitation and analysis.
• Experience leading cross-functional teams to deliver IT solutions.
• Strong communication, documentation and stakeholder management skills.
• Familiarity with SDLC, testing and validating solutions as a Business Analyst.
• Proficiency with Microsoft CRM, Visio, Microsoft Project and SharePoint preferred.

Responsibilities

• Serves as business analyst for medium to large projects with moderate to high complexity.
• Leads requirements gathering and analysis sessions with clients.
• Creates client-centric focus to deliver outstanding customer experience.
• Lead cross-functional teams in delivering business solutions.
• Manage project timelines, deliverables, and risks.
• Facilitate workshops, stakeholder meetings and presentations.
• Ensure clear communication on project goals and progress.
• Recommend and implement process improvements based on best practices.

Skills

Excellent communication skills

Experience in SDLC

Self-management

Problem solving / analysis

Project management basics

Education

Bachelor's degree in information technology or computer science

Tools

Microsoft CRM

Visio

Microsoft Project

SharePoint

Job description

At eimagine, we know that your best work happens when you live your best life and share your unique talents, so we do everything we can to be intentional in a remote enabled environment to make that possible. Recognized as a Best Places to Work since 2015, we are a team of humbly confident people who are proud of their craft, continuous learners, and have been known to cheer loudly for our teammates. For over 24 years we have been helping clients navigate technology and business change, while staying committed to delivering value & outcomes that enables their success.

Due to our growth, we are seeking a Senior Business Analyst who can work with our customers and internal delivery team to ensure successful identification and implementation of requirements for our projects. The Senior Business Analyst defines, analyzes, validates, and documents organizational business requirements, needs, and processes through business process modeling and design. Are you ready to eimagine better and partner with our clients to create business value through IT solutions?

Description of Duties

• Serves as business analyst for medium to extra-large projects, programs or areas of effort with moderate to high complexity.
• Leads and/or participates in requirements gathering and analysis sessions with clients to determine project requirements.
• Creates a client-centric focus that nurtures a culture of providing an outstanding experience for our customers.
• Ability to lead cross-functional teams in delivering business solutions.
• Manage project timelines, deliverables, and risks.
• Facilitate workshops, stakeholder meetings, and presentations.
• Ensure clear communication and alignment on project goals and progress.
• Recommend and implement process improvements based on best practices.
• Stay updated on industry trends and emerging technologies
• Ability to strategize, recommend and implement solutions to complex business problems.
• Able to understand and consider risks, benefits, and implications of business process changes.
• Responsible for analyzing specific business processes and producing detailed documentation.
• Responsible for ensuring the scope of analysis fits within overall project scope and definitions.
• Capable of providing gap analysis and needs assessments to uncover business needs.
• Accountable for reviewing and finalizing extensive functional and technical documentation.
• Able to elicit and translate high-level business needs into specific and concise processes.
• Capable of revising and recommending new and existing project requirements and process improvements.
• Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones.
• Prepares and presents training content to client as needed.
• Creation of project documentation to include user manuals, training deliverables, business requirements documentation, user stories, test scripts and work product validation.
• Works with Sales to procure new opportunities for existing clients.
• Presents completed configuration/development to client for feedback and approval (sprint reviews, etc.).
• Provide mentorship to fellow business analysts and project team members regarding delivery methodology, requirements elicitation and tracking, and people skills.
• Collects and crafts feedback regarding project team members.
• Contributes to improvement initiatives and growth of our business analysis practices and delivery team.
• 7+ Years in a functional or technical role related to software delivery or software maintenance / support
• Excellent communication skills to include internal/external interaction, documentation and presentations.
• Experience working in SDLC, testing and validating solutions, and working as a Business Analyst.
• Proficiency in Microsoft CRM, Visio, Microsoft Project and SharePoint preferred.
• Proven ability to self-manage and complete project deliverables.
• Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze.
• Good interpersonal, listening, written and verbal communication and basic project management skills.
• Functional and/or Technical Certifications as deemed appropriate for specialization.

Bachelor's degree in information technology, computer science or equivalent job-related experience required.