Senior Business Analyst

Comtech Global, Inc; Harrisburg (Dauphin County); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Pennsylvania Public Utility Commission (PA PUC) is seeking an experienced Sr. Business Analyst to support a major modernization initiative of the CAI application, essential for processing public utility complaints.

The role involves requirements gathering, process analysis, system design, and testing, with emphasis on compliance with security, data privacy, accessibility standards, and regulatory policies.

Qualifikationen

• Senior-level business analysis experience in large-scale projects.
• Proven ability to gather and document requirements.
• Experience improving business processes and identifying enhancements.
• Ability to translate requirements into user stories and acceptance criteria.
• Experience performing functional testing and UAT.

Aufgaben

• Gather, analyze, and document existing business and system requirements.
• Ensure critical existing functionalities are captured and migrated.
• Collaborate with business SMEs to identify process improvements and system enhancements.
• Translate business requirements into clear user stories and acceptance criteria.
• Work with Product Managers, Product Owners, Developers, and Data Modelers.
• Prioritize requirements and map to legislative/policy requirements.
• Perform functional, system, and user acceptance testing (UAT).
• Identify risks, dependencies, and project impediments.
• Support change management, user adoption, and training activities.
• Ensure compliance with security, data privacy, accessibility (WCAG), and Commonwealth standards.

Kenntnisse

Senior BA experience

Requirements gathering

Business process analysis

User stories & criteria

Functional testing & UAT

Jobbeschreibung

Client: Pennsylvania Public Utility Commission (PA PUC)

We are looking for an experienced Sr. Business Analyst to support a major modernization initiative for the Pennsylvania Public Utility Commission (PA PUC).

The selected candidate will play a key role in requirements gathering, business process analysis, system design, and testing for the modernization of the Commission's CAI application, which is critical to resolving public complaints involving utility companies.

Key Responsibilities:

• Gather, analyze, and document existing business and system requirements.


• Ensure all critical existing application functionalities are captured and migrated.


• Collaborate with business SMEs to identify process improvements and recommend system enhancements.


• Translate business requirements into clear user stories and acceptance criteria.


• Work closely with Product Managers, Product Owners, Developers, and Data Modelers.


• Prioritize requirements and map them to legislative and policy requirements.


• Perform functional, system, and user acceptance testing (UAT).


• Identify risks, dependencies, and potential project impediments.


• Support change management, user adoption, and training activities.


• Ensure compliance with security, data privacy, accessibility (WCAG), and Commonwealth standards.

Required Skills:

• Senior-level Business Analysis experience


• Requirements Gathering & Documentation


• Business Process Analysis & Improvement


• User Stories & Acceptance Criteria


• Functional Testing & UAT

Preferred Experience:

Experience working on large-scale application modernization projects, public sector or government projects, and regulatory or compliance-driven environments.