Senior Business Analyst

InstantServe LLC; Harrisburg (Dauphin County); Hybrid; USD 90,000 - 130,000; Full time

Job summary

InstantServe LLC in Harrisburg, PA is seeking a senior Business Analyst to lead requirement gathering, document processes, and bridge business needs with IT teams in a hybrid work setup.

You will develop user stories, acceptance criteria, and support system design and testing across large-scale projects, coordinating with stakeholders and ensuring quality through UAT and clear documentation.

Qualifications

• 7+ years of BA experience, incl. 3+ years in a Senior BA role.
• Experience with legacy applications or digital transformation projects.
• Strong requirements gathering, user stories, and acceptance criteria.
• Agile/Scrum experience with Azure DevOps, Jira, or similar tools.
• Experience testing large-scale projects and leading UAT.
• Excellent communication, documentation, and prioritization skills.

Responsibilities

• Gather and document business requirements.
• Identify process improvements.
• Develop user stories and acceptance criteria.
• Support system design and testing.

Skills

Business analysis

Legacy systems analysis

Requirements gathering

Agile/Scrum

UAT testing

Communication

Documentation

Prioritization

Tools

Azure DevOps

Jira

Job description

Location: Pennsylvania - Hybrid (2 days onsite per week, including Wednesday; 3 days remote)

Address: Harrisburg, PA 17120

Job Description:

The consultant will gather and document requirements, identify process improvements, develop user stories and acceptance criteria, and support system design and testing.

Required Skills:

• 7+ years of Business Analyst experience, including at least 3 years in a Senior BA role.
• Experience with legacy application analysis or digital transformation projects.
• Strong requirements gathering, user stories, and acceptance criteria.
• Agile/Scrum experience with Azure DevOps, Jira, or similar tools.
• Experience testing large-scale projects and leading UAT.
• Excellent communication, documentation, and prioritization skills.

Preferred Skills:

• Enterprise application modernization and business process reengineering.
• Knowledge of WCAG 2.1 accessibility standards and public-sector compliance.
• Experience with Pennsylvania Commonwealth agencies or similar government organizations.