Senior Business Analyst

OC Prod; English (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

OC Prod is seeking a Senior Business Analyst (English) to translate business needs into structured functional designs for complex software systems. The role focuses on understanding local checkout processes, fiscal requirements, and regulatory constraints, and aligning them with the standard solution.

You will bridge discovery with engineering squads, document requirements, and support prioritization and rollout decisions in an Agile environment.

Qualifications

• Experience in business analysis for complex software systems.
• Strong ability to analyze business processes and operational workflows.
• Experience conducting discovery workshops and stakeholder interviews.
• Strong communication skills to explain business concepts to technical teams.
• Experience working with engineering teams in an Agile environment.

Responsibilities

• Lead country discovery activities to understand local checkout processes, fiscal requirements, payment methods, and constraints.
• Promote the adoption of the standard project solution and challenge deviations.
• Identify and document functional gaps between country needs and the standard solution.
• Cluster and categorize gaps to support prioritization and solution design.
• Structure and document country requirements, constraints, and business processes for solution design.

Skills

Analytical thinking

Problem solving

Communication skills

Stakeholder interviewing

Agile experience

Data-driven decision making

KPIs usage

Job description

Senior Business Analyst (English)

Our client is looking for a Senior Business Analyst(functional and Technical). The future colleague will ensure that business needs are translated into structured functional designs that can be implemented efficiently within existing systems and architectures.

• Lead country discovery activities to understand local checkout processes, fiscal requirements, payment methods, and operational constraints.
• Promote the adoption of the standard project solution, challenging deviations where existing capabilities can be used.
• Identify and document functional gaps between country needs and the standard solution.
• Cluster and categorize gaps (e.g., legal, operational) to support prioritization and solution design.
• Structure and document country requirements, constraints, and business processes to support solution design and decision making.
• Act as the bridge between discovery squads/country stakeholders and engineering squads, explaining the problem domain, business context, business processes, and expected business value to support informed technical solution design and rollout decisions.
• Support prioritization discussions by providing context on country requirements, regulatory constraints, and rollout dependencies.
• Support root cause analysis for country-specific issues and rollout problems, helping identify sustainable solutions.
• Maintain clear documentation of requirements, decisions, and functional flows.
• Strong experience in business analysis for complex software systems.
• Strong ability to analyze business processes and operational workflows.
• Experience conducting discovery workshops and stakeholder interviews.
• Ability to structure and document business processes, constraints, and requirements clearly.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Ability to use data, KPIs, and operational insights to support prioritization and rollout decisions.
• Strong communication skills to explain business concepts and problem domains to technical teams.
• Experience working with engineering teams in an Agile environment.
• Understanding of retail or checkout systems.
• Understanding of fiscal or regulatory requirements for POS systems.
• Very good English communication skills (written and verbal).

Nice to have:

• Understanding of country-specific fiscalization requirements and related technical constraints.
• Understanding of payment systems and EFT integrations.