Senior Building Automation Specialist - On‑Site/Remote

Siemens; Andover (MA); On-site; USD 68,000 - 117,000; Full time

Job summary

Siemens is seeking a Service Specialist to service building automation systems across the North of Boston area. You will execute maintenance, respond to service calls, and coordinate with internal teams to ensure energy efficiency and system reliability.

The role requires 3+ years in preventive maintenance, familiarity with BACnet/Modbus/TCP/IP, and the ability to work overtime/on-call. Strong communication in English and a valid driver’s license are essential.

Qualifications

• 3+ years of experience performing preventive maintenance and diagnostics of building automation systems.
• Open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking.
• Engineering concepts, programming, job start-up and checkout, and troubleshooting.
• Must be able to work overtime and on-call as needed.

Responsibilities

• Execute digitalization and standard service operations strategies.
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
• Follow safety requirements as outlined by Siemens and customers and complete assigned training as outlined in the training path.
• Follow mandatory policies, procedures, and standards; may coordinate with contractors on job sites; maintain tools and test equipment.
• Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned; perform repairs as directed on all automation system types.
• Complete service ticket documentation per policy; follow and maintain preventive maintenance schedules.
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools.
• Provide instructions to customer personnel regarding proper system operations and assist with training.
• Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and perform system checkout and startup on projects.
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs; perform other duties as assigned.
• Develop strong working relationships with internal and external customers, identify needs, and resolve issues.
• Work overtime as needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments).
• Work Rotational On-Call and/or Minimal Overnight Travel.
• Use Siemens technology and devices, work remotely, identify and quote deficiency repairs and manage deadlines.

Skills

Preventive maintenance

Diagnostics

Open protocols (BACnet/Modbus/TCP/IP)

English communication

Education

High school diploma or GED

Specialized skill training/certification

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Siemens is seeking a Service Specialist to service building automation systems across the North of Boston area. You will execute maintenance, respond to service calls, and coordinate with internal teams to ensure energy efficiency and system reliability.

The role requires 3+ years in preventive maintenance, familiarity with BACnet/Modbus/TCP/IP, and the ability to work overtime/on-call. Strong communication in English and a valid driver’s license are essential.