Senior Brand Ambassador & Store Leader

Tapestry (Coach/Kate Spade); Auburn Hills (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales to meet targets, and deliver an exceptional customer experience. The role supports store operations, initiatives, and a collaborative environment across teams.

You will monitor sales data, identify trends, and contribute to recruiting and development activities to elevate performance and store results.

Qualifications

• 1+ years of equivalent experience in managing retail space at lead supervisor level.
• Ability to lift and move product up to 50 pounds as needed.
• Strong business acumen and data-driven mindset.

Responsibilities

• Maintain leadership presence on the sales floor to meet sales targets and deliver a superior customer experience.
• Lead implementation of company initiatives and support store operations.
• Monitor sales data, identify trends, and recommend actions to improve performance.
• Support recruiting, interviewing, and performance evaluation as needed.
• Provide feedback to improve individual and team performance while enforcing policies.

Skills

Brand ambassador

Sales targets

Leadership presence

Customer experience

Team collaboration

Recruiting support

Feedback & coaching

Job description

Coach is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, drive sales to meet targets, and deliver an exceptional customer experience. The role supports store operations, initiatives, and a collaborative environment across teams.

You will monitor sales data, identify trends, and contribute to recruiting and development activities to elevate performance and store results.