Senior Branch Operations Manager (Coral Gables, FL)

Oppenheimer & Co. Inc.; Coral Gables (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Oppenheimer & Co. Inc. in Coral Gables, FL seeks a Senior Branch Operations Manager to supervise daily operations at the Coral Gables office.

You will oversee money movement, disbursement/receipts, order processing, account openings, and supervision with Branch Control Officer to ensure FINRA compliance and smooth client service workflows. Reporting to the Branch Office Manager and National Branch Operations Administrator, the role demands a proven track record in brokerage operations, strong

Qualifications

• 5+ years of brokerage/financial services experience with management experience.
• FINRA registrations: Series 7, 63/65 or 66 and 8 or 9 & 10 required.
• Strong attention to detail and accuracy.
• Ability to navigate multiple computer systems and search tools.
• Excellent verbal, written, and interpersonal communication skills.
• Organizational, multitasking and prioritizing skills.
• Independent, proactive self-starter with sound judgment.
• Highest ethical standards.

Responsibilities

• Oversee day-to-day supervision and workflow of all operations functions.
• Manage money movement, fund disbursement and fund receipt in line with FINRA rules.
• Handle all order processing, including cancellations and corrections.
• Open accounts and liaison with Firm infrastructure.
• Train and lead operational support staff.
• Coordinate onboarding of Financial Professionals.
• Provide special support as requested by Branch Manager.

Skills

Leadership

Communication

Attention to detail

Organizational skills

Time management

Independent work

Tools

Microsoft Office

Job description

Who We Are

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker‑dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

The firm is seeking a Senior Branch Operations Manager to join Oppenheimer’s Coral Gables branch, in Coral Gables, FL. Our office works with domestic, offshore, and institutional clients. This role with have a dual reporting structure to the Branch Office Manager and National Branch Operations Administrator. The candidate will be responsible for the day-to‑day supervision and workflow of all operations functions which include, but are not limited to the following:

Responsibilities

• All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules
• All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions
• Account opening
• Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements
• Train and lead operational support staff
• Acts as liaison between the Branch and all Firm infrastructure areas
• Support Financial Professional onboarding
• Provides any special support as requested by Branch Manager

Qualifications

• At least 5+ years of brokerage/financial services experience along with management experience
• FINRA Registrations: Series 7, 63/65 or 66 and 8 or 9 & 10 required
• Strong attention to detail and accuracy
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Able to work independently, proactively and innovatively while exercising sound judgment
• Intelligent, enthusiastic self‑starter with proven ability to work closely with Financial Advisors and other team members
• High ethical standards
• Excellent time management conflict resolution skills
• Strong working knowledge of Microsoft Office Suite