Senior Branch Operations Manager (Coral Gables, FL)

Oppenheimer & Co Inc; Coral Gables (FL); On-site; USD 90,000 - 135,000; Full time

Job summary

Oppenheimer & Co. Inc. in Coral Gables, FL, seeks a Senior Branch Operations Manager to supervise day-to-day operations, including money movement and order processing, for the Coral Gables branch.

The role reports to the Branch Office Manager and National Branch Operations Administrator, requiring 5+ years in brokerage/financial services and strong leadership, communication, and MS Office skills.

Qualifications

• 5+ years of brokerage/financial services experience with management experience.
• Strong attention to detail and accuracy.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to navigate multiple computer systems and tools.

Responsibilities

• Oversee day-to-day operations workflow and money movement in compliance with FINRA rules.
• Manage order processing, including cancellations, corrections, and client inquiries.
• Supervise and train operational staff; liaison with Branch Control Officer.
• Coordinate with Firm infrastructure and provide support to Branch Manager.

Skills

Attention to detail

Verbal and written communication

Organizational skills

Prioritization

Independent work

Team collaboration

Tools

Microsoft Office

Job description

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Senior Branch Operations Manager (Coral Gables, FL)

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

The firm is seeking a Senior Branch Operations Manager to join Oppenheimer’s Coral Gables branch, in Coral Gables, FL. Our office works with domestic, offshore, and institutional clients. This role with have a dual reporting structure to the Branch Office Manager and National Branch Operations Administrator. The candidate will be responsible for the day-to-day supervision and workflow of all operations functions which include, but are not limited to the following:

Responsibilities:

• All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules
• All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions
• Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements
• Train and lead operational support staff
• Acts as liaison between the Branch and all Firm infrastructure areas
• Provides any special support as requested by Branch Manager

Qualifications:

• At least 5+ years of brokerage/financial services experience along with management experience
• FINRA Registrations: Series 7, 63/65 or 66 and 8 or 9 & 10 required
• Strong attention to detail and accuracy
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Able to work independently, proactively and innovatively while exercising sound judgment
• Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members
• High ethical standards
• Strong working knowledge of Microsoft Office Suite