Senior Branch MSA III: Financial Counseling & Loans

Medium; Upper Marlboro (MD); On-site; USD 31,684 - 37,884; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays

Education assistance

Job summary

Medium is seeking a Branch Member Service Associate in Upper Marlboro, Maryland. This position entails delivering exceptional customer service while promoting NASA FCU products. Candidates must possess proven banking experience and strong communication skills. The role features a solid compensation package and generous benefits, including health insurance, 401(k) with employer match, and paid leave. MSAs are required to work a minimum of two Saturdays per month and will have opportunities for career advancement through formal training modules.

Qualifications

• Proven customer service skills.
• Must have current or previous banking experience.
• Experience opening new personal accounts and processing consumer loans.

Responsibilities

• Deliver exceptional customer service in branches.
• Promote and sell NASA FCU products and services.
• Process financial transactions on member accounts.

Skills

Customer service skills

Strong verbal communication

Banking experience

Sales/cross-selling

Empathy

Education

High school diploma or GED

Job description

Medium is seeking a Branch Member Service Associate in Upper Marlboro, Maryland. This position entails delivering exceptional customer service while promoting NASA FCU products. Candidates must possess proven banking experience and strong communication skills. The role features a solid compensation package and generous benefits, including health insurance, 401(k) with employer match, and paid leave. MSAs are required to work a minimum of two Saturdays per month and will have opportunities for career advancement through formal training modules.