Senior Branch Manager: Growth & Community Impact

Addition Financial Credit Union; Kissimmee (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401k + profit sharing

Medical, dental, vision

Tuition assistance

Paid time off

Parental leave

Federal holidays

Credit union perks

Job summary

Addition Financial is seeking a Branch Operations leader in Kissimmee, FL to plan, direct, organize and control branch activities and staff, delivering a full range of products and services while ensuring policy compliance.

You will drive membership and lending growth, oversee deposits and service delivery, and lead a team to achieve branch goals with strong emphasis on security, privacy, and customer experience.

Qualifications

• Bachelor’s degree in business or pursuing related study preferred; plus 3-5 years financial management experience; or equivalent combination of education and experience.
• Excellent organization, prioritization, analytical, and problem-solving skills in order to effectively manage service center and attain goals set for service center.
• Extensive knowledge and understanding of Credit Union products, services, policies, and procedures, including mortgages, consumer loans and deposit products.
• Extensive knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes but is not limited to SAFE ACT and BSA/AML.
• Must exercise sound judgment and independent discretion in all areas of responsibility outlined above.

Responsibilities

• Responsible for branch membership and lending growth through business development.
• Actively participate in community organizations to develop contacts and growth opportunities.
• Coordinates deposit, lending, and member service functions in accordance with Addition Financial policies, principles, and procedures.
• Develops plans and schedules for efficient utilization of employees, resulting in outstanding service delivery.
• Responsible for the cash vault and the cash flow of the branch, as well as daily and monthly balancing.
• Processes credit union loans, acts as source of information to members and staff.
• Attain branch goals in savings, lending, account relationships, transactions, profitability and cross sell ratios.
• Ensures that the branch image is favorable, reflecting a sound and secure financial institution.
• Provides a pleasant atmosphere for members, including privacy and confidentiality.
• Carries out supervisory responsibilities in accordance with Addition Financial policies and applicable laws.
• Evaluates work of employees and conducts performance appraisals.
• Recommends promotions, reassignments, hiring of new employees and related functions.
• Provides assistance to employees to ensure efficient and effective delivery of member services.
• Ability to write reports, business correspondence, effectively present information and respond to questions from managers, staff, members, and the general public.
• Able to effectively coach and motivate employees.
• Ability to work in a fast-paced, multi-task environment.
• Must be flexible and a strong team player.
• Adjust quickly to changing operational procedures and responsibilities.

Skills

Excellent organization, prioritization

Analytical and problem-solving

Clear writing and reporting

Communication and presentation

Education

Bachelor’s degree in business

Job description

Addition Financial is seeking a Branch Operations leader in Kissimmee, FL to plan, direct, organize and control branch activities and staff, delivering a full range of products and services while ensuring policy compliance.

You will drive membership and lending growth, oversee deposits and service delivery, and lead a team to achieve branch goals with strong emphasis on security, privacy, and customer experience.