Senior Branch Leader: Coaching, Revenue Growth & CX

PNC; Orlando (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Pension plan

Stock purchase plan

Paid holidays

Job summary

PNC Financial Services Group, Inc. seeks an Assistant Branch Manager for our Retail Bank team in Lake Park, FL. The role focuses on leading a high-performing branch, coaching staff, and delivering proactive client experiences to improve financial well-being.

The position emphasizes in-office work with a strong emphasis on sales, risk management, and customer service. Bilingual Spanish preferred; not sponsoring visas.

Qualifications

• Associates degree or equivalent with 4+ years of related experience.
• Notary Public license in the applicable state.
• Background checks as required by CFPB regulations.

Responsibilities

• Support all aspects of branch operations and performance.
• Lead and develop branch team through coaching and onboarding.
• Drive revenue and loyalty through proactive client interactions in an omni‑channel environment.

Skills

Accountability

Banking

Customer Service

Coaching Others

Branch Banking Services

Education

Associates degree

Job description

PNC Financial Services Group, Inc. seeks an Assistant Branch Manager for our Retail Bank team in Lake Park, FL. The role focuses on leading a high-performing branch, coaching staff, and delivering proactive client experiences to improve financial well-being.

The position emphasizes in-office work with a strong emphasis on sales, risk management, and customer service. Bilingual Spanish preferred; not sponsoring visas.