Senior Bootfitter and Guest Experience Leader

Mt. Bachelor LLC

Bend (OR)

On-site

USD 27,000 - 31,000

Full time

14 days+

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Benefits offered by this job

Free employee season pass

Dependent passes discount

Friends & family day passes

Free transportation to Bend, Sunriver,

Employee discounts on resort services

Housing programs

401k with match

Daycare onsite discount

Brand discounts

Reciprocal access to POWDR resorts

IKON pass discounts

Job summary

Mt. Bachelor Sports Pro Shop is seeking an Experienced Retail Bootfitter to deliver an outstanding guest experience by combining advanced technical knowledge, personalized service, and hands-on fitting expertise.

You will assess the needs and goals of each guest, guiding them to boots that fit correctly and perform well while applying complex modifications as needed. In addition to guest-facing duties, you will train and lead workshops on boot sales and bootfitting practices, coaching others to

Qualifications

License/Certifications: Advanced Bootfitting Certification
Prior sales experience, Ski Industry, and/or Mountain Bike industry experience preferred.
Comfortable with computers and able to learn POS software.

Responsibilities

Boot fittings with knowledge of foot anatomy and boot technology.
Provide exceptional guest service and personalized advice.
Maintain knowledge of boot models, liners, and fit technologies.
Perform boot modifications and create footbeds/insoles for biomechanical fit.
Assist with sales of ski equipment and accessories on the floor.
Collaborate with floor, tuning, and rental teams for a seamless guest experience.
Support operations during busy periods with flexible scheduling.