Senior Billing Manager, Patient Accounts

Community Mental Health Affiliates, Inc. (CMHA); New Britain (CT); On-site; USD 67,000 - 81,000; Full time

Job summary

Community Mental Health Affiliates, Inc. (CMHA) is seeking a Billing Manager – Patient Accounts in New Britain, CT. This role leads the Central Support billing team, overseeing third‑party claims, cash posting, client statements and denials resolution.

Responsibilities include liaison with insurers, payer contracting, and oversight of daily billing workflows to ensure accurate revenue recognition. CMHA emphasizes internal mobility, training, and compliance with Medicare/Medicaid rules.

Qualifications

• Associates Degree in Medical Coding or at least five years of relevant work experience in lieu of a degree required.
• Bachelor’s Degree in Finance preferred.
• Valid Driver’s License required.
• Minimum five years’ related health or behavioral health billing experience.
• Two years’ supervisory experience in billing or related discipline.

Responsibilities

• Oversees all Patient Accounts Representative functions, including submission of paper and electronic claims billing, cash posting, client statements and reconciliation of denials in the processing of agency third party billing.
• Represents agency to all insurance companies and third-party payers to address billing/payment problems and contracting and credentialing requirements.
• Establishes and maintains daily, weekly and monthly protocols for ongoing monitoring of Billing Department’s workload to gain departmental efficiency.
• Ensures accuracy of billing revenues and other financial data used for internal and external reporting by ensuring that payers are billed at the correct rates and resolving payment denials and other payment-related problems.
• Recruits, orients, trains and supervises staff. Identifies ongoing staff training needs and conduct staff performance appraisals.

Skills

Billing management

Staff supervision

Accounts receivable

Medical billing

HIPAA compliance

Education

Associates Degree in Medical Coding

Bachelor’s Degree in Finance preferred

Tools

EMR systems

Microsoft Office

Job description

Community Mental Health Affiliates, Inc. (CMHA) is seeking a Billing Manager – Patient Accounts in New Britain, CT. This role leads the Central Support billing team, overseeing third‑party claims, cash posting, client statements and denials resolution.

Responsibilities include liaison with insurers, payer contracting, and oversight of daily billing workflows to ensure accurate revenue recognition. CMHA emphasizes internal mobility, training, and compliance with Medicare/Medicaid rules.