Billing Manager - Patient Accounts

Community Mental Health Affiliates, Inc; New Britain (CT); On-site; USD 67,000 - 81,000; Full time

Job summary

Community Mental Health Affiliates, Inc. seeks a Billing Manager - Patient Accounts to supervise the agency's third party billing, ensure timely revenue, reporting and collections across the Central Support department.

The role location is New Britain, CT, with standard M-F hours (8:30 am - 4:30 pm). Education: an Associate's in Medical Coding or five years of relevant experience; Bachelor's in Finance preferred.

Qualifications

• Associates Degree in Medical Coding or at least five (5) years of relevant work experience in lieu of a degree required.
• Bachelor's Degree in Finance preferred.

Responsibilities

• Supervise and implement the agency's third party billing system for revenue, reporting, and collections.
• Ensure adherence to policies, procedures, and regulatory requirements.
• Direct and develop staff; provide supervision and training.
• Collaborate interdepartmentally to optimize revenue opportunities and operations.
• Monitor budgets and drive strategic initiatives to improve cash flow.

Skills

Staff management

Quality & compliance

Customer service

Professional development

Strategic planning

Community/public image

Personal leadership

Education

Associate's degree in Medical Coding

Five years of relevant work experience in lieu of a degree

Bachelor's degree in Finance preferred

Job description

## Billing Manager - Patient AccountsCommunity Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut's first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.CMHA is looking to hire a Billing Manager - Patient Accounts in our Central Support department. This position will be located at 233 Main St, New Britain, CT. Monday - Friday, 8:30 am - 4:30 pm.Compensation Range: The salary range for this position starts at $74,000 per year.*Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time-off package to provide a well-rounded and competitive approach to the applicant's overall compensation.***Summary:** Responsible for supervising, organizing and implementing the agency's third party billing system in order to ensure successful revenue billing, reporting and collections.**Education**: Associates Degree in Medical Coding or at least five (5) years of relevant work experience in lieu of a degree required. Bachelor's Degree in Finance preferred. **Experience**:**Competencies**: ***Behavioral Skill Sets:***Ensures adherence to CMHA budget; through intentional utilization of external resources, grants, implementation of revenue generating projects, and collaborates interdepartmentally for best practice.**Staff Management:**Sets high, attainable standards and expectations for staff. Directs assigned departments by defining expectation. Responsible for talent acquisition. Provides team feedback through individual and group supervision. Models a collaborative culture and encourages discretionary effort. Addresses and resolves employee relations issues. Provides training consistent with current and future job requirements.**Quality & Compliance:**Ensures adherence to all policies and procedures and the organization's Mission & Values. Maintains knowledge of and adherence to legal and regulatory requirements and includes information in ongoing employee education. Participates in the development and implementation of new programs, protocols, and processes.**Customer Service/Relationship Management:**Maintains a professional, courteous, and positive demeanor in all interactions. Works collaboratively, participates in achieving common goals, shares knowledge and expertise. Conveys information clearly, listens with empathy, and accepts constructive feedback.**Professional Development:**Engages in and sustains professional affiliations. Stays current with knowledge, skills, and credentials by participating in seminars, conferences, and other educational opportunities. Reinforces new learning and development in routine supervision and oversight. Actively seeks out new information and monitors industry trends to deepen expertise in their field. Cultivates a mindset rooted in continuous learning and growth.**Strategic Planning:**Drives organizational growth by setting innovative goals and evaluating operations, leveraging strong analytical and communication skills to implement adaptive, high-impact strategies and monitor performance outcomes.**Community/Public Image:**Acts as a visible and effective ambassador for CMHA, actively participating in community and industry affairs to promote and enhance the agency's public image. Coaches and empowers staff to engage meaningfully in local, state, and national initiatives relevant to the organization's mission. Maintains a deep understanding of emerging trends, policies, and developments that impact the organization and the communities it serves. Approaches every interaction, internal and external, with knowledge, passion, and purpose*.***Personal Leadership:**Guided by the ten (10) principles of personal leadership, fosters self-awareness, builds and maintains professional relationships. Focuses on continuous learning and development and strives for improvement and inspires others to do the same. Takes responsibility for one's actions and outcomes.