Senior Billing & AR Leader - Training & Ops Excellence

Cigna; United States; Ibrido; USD 62.000 - 104.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus plan

Comprehensive benefits (medical,Vision

Dental, 401(k)

Descrizione del lavoro

The Cigna Group is seeking a Billing Supervisor to lead a team of Billing Analysts and Billing Representatives responsible for client billing operations, accounts receivable management, cash application coordination, and training.

You will drive accurate and timely invoicing, monitor AR aging and collections, manage escalations, and partner with Operations, Client Services, Finance, Eligibility, Claims and Implementation to deliver strong client and business outcomes.

Competenze

• Experience in billing, accounts receivable, revenue operations, healthcare administration, or related operations.
• Prior supervisory, leadership, or team lead experience.
• Strong analytical, problem-solving, and decision-making skills.
• Experience utilizing operational metrics and reporting.
• Strong communication and stakeholder management abilities.
• Healthcare payer, enrollment, eligibility, billing, or revenue cycle experience, preferred
• Experience leading organizational change or system implementations, preferred
• Experience developing, coaching, and training employees, preferred

Mansioni

• Lead and develop a high-performing billing team.
• Oversee accurate and timely invoicing and AR performance.
• Monitor AR aging, collections performance, and outstanding balances.
• Resolve billing discrepancies and payment application issues.
• Manage escalated client and operational issues.
• Prepare operational and financial reports for leadership.
• Identify risks, trends, and opportunities for improvement.
• Drive operational efficiency and quality improvement initiatives.

Conoscenze

Billing operations

Accounts receivable

Leadership / supervision

Analytical skills

Stakeholder management

Communication

Revenue cycle

Healthcare payer experience

Descrizione del lavoro

The Cigna Group is seeking a Billing Supervisor to lead a team of Billing Analysts and Billing Representatives responsible for client billing operations, accounts receivable management, cash application coordination, and training.

You will drive accurate and timely invoicing, monitor AR aging and collections, manage escalations, and partner with Operations, Client Services, Finance, Eligibility, Claims and Implementation to deliver strong client and business outcomes.