Senior Billing & Enrollment Lead

Cigna Health and Life Insurance Company; Missouri; Hybrid; USD 62.000 - 104.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Vision benefits

Dental benefits

Well-being programs

401(k)

Tuition reimbursement

Paid time off (18 days)

Zusammenfassung

The Billing Supervisor at The Cigna Group leads a team of Billing Analysts and Representatives to ensure accurate, timely invoicing and strong collections performance. This role partners across Operations, Client Services, Finance, Eligibility, Claims, and Implementation to deliver excellent client outcomes and financial results.

You will oversee training, onboarding, and ongoing development, ensuring proficiency in billing processes and systems while driving continuous improvement and readiness

Qualifikationen

• Experience in billing, accounts receivable, revenue operations, healthcare administration, or related operations.
• Prior supervisory or team lead experience.
• Strong analytical, problem-solving, and decision-making skills.
• Experience using operational metrics and reporting.

Aufgaben

• Lead and develop a high-performing billing team; supervise and coach staff.
• Oversee billing operations, investigate discrepancies, and monitor AR performance.
• Manage escalations and ensure timely invoicing and collections.
• Collaborate with Operations, Client Services, Finance, Eligibility, Claims, and Implementation teams.
• Prepare and review operational and financial reports; identify risks and opportunities.
• Drive process improvements, system changes, and billing modernization initiatives.

Kenntnisse

Billing leadership

AR management

Data analysis

Stakeholder mgmt

Training & coaching

Billing systems

Change management

Communication skills

Jobbeschreibung

The Billing Supervisor at The Cigna Group leads a team of Billing Analysts and Representatives to ensure accurate, timely invoicing and strong collections performance. This role partners across Operations, Client Services, Finance, Eligibility, Claims, and Implementation to deliver excellent client outcomes and financial results.

You will oversee training, onboarding, and ongoing development, ensuring proficiency in billing processes and systems while driving continuous improvement and readiness