Senior BI Analyst - Data Storytelling & Growth Dashboards

T-MOBILE USA, Inc.; Frisco (TX); Hybrid; USD 81,000 - 146,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Bonuses / incentives

Job summary

The Broadband Business Intelligence team at T-Mobile USA, Inc. seeks a Senior Business Intelligence Analyst to lead data analysis and storytelling applied to marketing campaigns and business performance.

You will turn requirements into presentations and model data structures for reporting, driving decisions across the broadband organization. Hybrid role requiring in-office presence at least 3 days a week, with dashboards and insights delivered to senior leadership to shape strategy and improve

Qualifications

• Bachelor's degree in Business, Statistics or similar, plus 5 years of related work experience or advanced degree with 3 years experience.
• 4 years experience with BI tools (e.g., Business Objects, Cognos, Hyperion).
• 4 years experience in reporting & analyzing performance & data visualization with Tableau.
• 2 years experience in online e-commerce or on-line support environments.
• 2 years experience in advanced business analytics including testing, competitive analysis, surveys & market research.
• 4 years experience with performant querying of databases (SQL).
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Support BI needs using data from sources like AWS Redshift, Azure, Databricks and guide data strategy across touch points.
• Lead process to drive core insights and create strategies to improve customer experience and performance with cross‑functional collaboration.
• Involve early in enterprise projects to define reporting needs and incorporate them into system design.
• Create comprehensive dashboards from multiple data sources for senior management presentations.
• Provide recommendations to cross‑functional teams to drive process improvement.

Skills

Analytical skills

Communication skills

Excel & PowerPoint

Cross-functional collaboration

Multitasking

Education

Bachelor's degree in Business, Statistics or similar

Tools

Business Objects

Cognos

Hyperion

Tableau

SQL querying

Job description

The Broadband Business Intelligence team at T-Mobile USA, Inc. seeks a Senior Business Intelligence Analyst to lead data analysis and storytelling applied to marketing campaigns and business performance.

You will turn requirements into presentations and model data structures for reporting, driving decisions across the broadband organization. Hybrid role requiring in-office presence at least 3 days a week, with dashboards and insights delivered to senior leadership to shape strategy and improve