Senior Benefits Specialist

NCR Voyix; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

NCR Voyix seeks a Senior Global Benefits Specialist to manage domestic and international employee benefits programs, including healthcare, retirement, leaves, and life insurance, with oversight of enrollment and compliance. The role collaborates with field HR, Finance, Legal, and external vendors from its Atlanta headquarters.

Candidates need 5+ years in benefits management, strong HRIS knowledge, and excellent communication.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• Minimum of 5 years of benefits management experience.
• Strong knowledge of HRIS systems and benefits administration software.
• Deep understanding of benefits regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Key liaison for field HR, HR BPs, Finance, Legal, and Procurement, and external vendors.
• Evaluates vendor performance and service delivery, ensuring compliance with contractual commitments and service standards.
• Supports complex case management, creates Knowledge Articles, delivers financial reports, supports compliance audits and filings.
• Analyzes existing benefits programs for competitiveness, cost-effectiveness, and alignment with industry trends.
• Ensures all benefits programs comply with federal, state and local regulations.
• Supports annual benefits audits and reporting to ensure accuracy and compliance.
• Manages benefits-related communication and training to employees, ensuring clear understanding of options and enrollment processes.
• Develop comprehensive communications to educate employees about their benefits options and encourage engagement.

Skills

Vendor liaison

Regulatory compliance

Benefits analytics

Education

Bachelor’s degree in HR/Business Admin

Tools

HRIS systems

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Position Summary

The Senior Global Benefits Specialist supports NCR Voyix’s domestic and international employee benefits programs, and manages daily operations for healthcare plans, retirement programs, leaves of absence, disability, workers' compensation, life insurance, voluntary plans, the employee assistance plan, and other relevant programs.

Key Areas of Responsibility

• Key liaison for field HR, HR BPs, Finance, Legal, and Procurement, and external vendors.
• Evaluates vendor performance and service delivery, ensuring compliance with contractual commitments and service standards.
• Supports complex case management, creates Knowledge Articles, delivers financial reports, supports compliance audits and filings.
• Analyzes existing benefits programs for competitiveness, cost-effectiveness, and alignment with industry trends.
• Ensures all benefits programs comply with federal, state and local regulations.
• Supports annual benefits audits and reporting to ensure accuracy and compliance.
• Manages benefits-related communication and training to employees, ensuring clear understanding of options and enrollment processes.
• Develop comprehensive communications to educate employees about their benefits options and encourage engagement.

Basic Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in benefits management.
• Strong knowledge of HRIS systems and benefits administration software.
• Deep understanding of benefits regulations and compliance requirements.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Preferred Qualifications

• Project management
• Global Benefits (Canada/Latin America/Asia-Pacific/EMEA)
• Bilingual (English/Spanish)

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."