Senior Benefits Case Manager

Center for Elders' Independence; Oakland (CA); Presencial; USD 36.000 - 54.000; Tempo integral

Resumo da vaga

Center for Elders’ Independence is seeking a Benefits Case Manager to ensure CEI participants are enrolled in all eligible income and insurance benefits. You will collaborate with participants, families, payees and government agencies to address eligibility issues while supporting benefit-related projects across the agency.

The role involves managing caseloads, attending enrollment meetings, conducting home visits, and maintaining accurate documentation in the CEI database.

Qualificações

• Experience or knowledge in benefits such as Medi-Cal, Medicare and other common seniors benefits.
• Excellent customer service and service recovery skills.
• Strong case management skills and ability to work with cross-functional teams.

Responsabilidades

• Manage participant benefits eligibility and address issues with participants, families, payees and agencies.
• Oversee assigned caseload, attend enrollment and care conference meetings, conduct home visits.
• Maintain organized CEI database and generate regular eligibility reports.

Conhecimentos

Benefit knowledge (e.g., Medi-Cal,MedA

Customer service

Case management

Communication skills

Bilingual (English/Spanish)

Ferramentas

Salesforce

Spreadsheets

Word processing

Descrição da vaga

Center for Elders’ Independence is seeking a Benefits Case Manager to ensure CEI participants are enrolled in all eligible income and insurance benefits. You will collaborate with participants, families, payees and government agencies to address eligibility issues while supporting benefit-related projects across the agency.

The role involves managing caseloads, attending enrollment meetings, conducting home visits, and maintaining accurate documentation in the CEI database.