Senior Benefits Administrator

Vaco; Chapel Hill (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Vaco by Highspring seeks a Senior Benefits Administrator to support day-to-day administration of employee benefits and leave programs across multiple states. You will serve as a primary resource for employees and coordinate open enrollment with clear communications.

You will also maintain accurate records, support health and welfare programs, and work with vendors to resolve questions. Strong communication and organizational skills are essential.

Qualifications

• Experience in benefits administration is required.
• Experience administering leave programs across multiple states.
• Strong understanding of benefits and leave processes.
• Excellent written and verbal communication abilities.
• Excellent organizational skills with attention to detail.
• Ability to handle sensitive employee information with discretion.

Responsibilities

• Manage employee leave requests and administer leave programs across multiple states.
• Coordinate annual open enrollment, including communications and enrollment activities.
• Serve as the first contact for benefits, eligibility, enrollment, and leave questions.
• Communicate benefits updates, deadlines, and resources clearly and timely.
• Support health and welfare benefit program administration.
• Maintain accurate benefits and leave records and process changes accordingly.
• Collaborate with employees, internal partners, and vendors to resolve questions.
• Assist with benefits documentation, reporting, and related admin work.

Skills

Benefits administration

Leave administration

Communication skills

Organizational skills

Job description

The Senior Benefits Administrator is responsible for supporting the day-to-day administration of employee benefits and leave programs. This role serves as a primary resource for employees, coordinates key benefits initiatives such as open enrollment, and manages leave administration across multiple states. The ideal candidate is knowledgeable, responsive, and comfortable communicating benefits information across the organization.

Responsibilities

• Manage employee leave requests and provide ongoing administration of leave programs across multiple states.
• Coordinate the annual open enrollment process, including employee communications, enrollment activities, and follow‑up.
• Serve as the first point of contact for employee questions related to benefits, eligibility, enrollment, and leave programs.
• Communicate company‑wide benefits information, updates, deadlines, and resources in a clear and timely manner.
• Support the ongoing administration of employee health and welfare benefit programs.
• Maintain accurate employee benefits and leave records and ensure changes are processed appropriately.
• Work with employees, internal partners, and benefits vendors to research and resolve benefits‑related questions and issues.
• Assist with benefits documentation, reporting, and other administrative activities as needed.

Qualifications

• Previous experience in benefits administration required.
• Experience administering employee leave programs across multiple states required.
• Strong understanding of benefits and leave administration processes.
• Strong written and verbal communication skills with the ability to explain benefits information clearly to employees.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and handle sensitive employee information with professionalism and discretion.

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail].

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Representation Notice

In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations; and
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).