Senior Benefits Account Manager - Remote Leadership

Insurance Office of America; Mesa (AZ); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Bonus potential

Company-paid health insurance

Paid holidays and time off

401K with employer match

Professional growth opportunities

Work-life balance

Community service

Job summary

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits to lead client service and team activities from a remote base serving CA, NV, and AZ with occasional onsite collaboration in Los Angeles.

The role requires active licensing, 5+ years in the industry, and a strong focus on service, accuracy, and growth opportunities, while maintaining IOA values and standards across client programs.

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• High accuracy in handling large work volumes.

Responsibilities

• Manage book of business and meet performance requirements.
• Lead the account team and oversee daily activities of Account Coordinators.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, renewals, data management, and client communications.
• Build and maintain strong client relationships with carriers and producers.

Skills

Account management

Customer service

Communication

Team leadership

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits to lead client service and team activities from a remote base serving CA, NV, and AZ with occasional onsite collaboration in Los Angeles.

The role requires active licensing, 5+ years in the industry, and a strong focus on service, accuracy, and growth opportunities, while maintaining IOA values and standards across client programs.