Senior Benefits Account Manager (Fully Remote)

Mercury; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Mercury is a fintech company that provides financial software for startups, and its recent acquisition Central handles payroll, benefits, HR, compliance, and government filings. Mercury values diversity, belonging, and deep customer empathy, aiming to make complex processes feel simple and human.

Mercury seeks a benefits-focused professional in the United States to design benefits, own enrollment, and manage client relationships through renewals, collaborating with SMB and startup clients to

Qualifications

• Experience selling or administering small group benefits for SMBs and startups.
• Detail-oriented with deep customer empathy.

Responsibilities

• Guide customers through benefits design and plan selection.
• Own enrollment process, form submission, and system updates.
• Communicate proactively and manage client lifecycle at renewal.

Skills

SMB benefits

Enrollment systems

Client relationships

Job description

• Guide customers through benefits design and plan selection.
• Own enrollment process, form submission, and system updates.
• Communicate proactively and manage client lifecycle at renewal.

Requirements:

• Experience selling or administering small group benefits for SMBs and startups.
• Exceptional detail orientation and deep customer empathy.

Compensation and Culture:

• Base salary ranges by location, plus equity and benefits.
• Mercury values diversity, belonging, and being an equal opportunity employer.

Mercury

Mercury is a fintech company that provides financial software for startups, and its recent acquisition Central handles payroll, benefits, HR, compliance, and government filings. The company values diversity, belonging, and deep customer empathy, aiming to make complex processes feel simple and human.