Senior Benefits Account Manager - Client Growth & Service

Paycom; Tyler (TX); On-site; USD 70,000 - 80,000; Full time

Job summary

Paycom in Tyler, TX is seeking an Employee Benefits Senior Account Manager to assist clients with service needs, update existing accounts, and uphold quality standards. The EB Senior Account Manager is also responsible for service and marketing activities related to new and existing clients.

You will contribute to marketing efforts, ensure accurate proposals, maintain account records, and expand relationships with existing companies.

Qualifications

• 5–7 years of previous employee benefits experience preferred.
• 4 year degree preferred.
• CPCU, CIC, or Life Insurance Industry designation(s) preferred.

Responsibilities

• Check new and renewal policies, endorsements, and audits for accuracy in rating, content, coverage, signatures, and input data per guidelines.
• Maintain suspense file on outstanding orders, correspondence, reports, and follow up on overdue items; maintain expiration control log.
• Maintain contact with clients, including Enrollment meetings.
• Set up open enrollment meetings with customers and carriers; coordinate accordingly.
• Inform and educate clients about policy coverage, changes, exclusions, and insurance needs.

Skills

Employee benefits knowledge

Negotiation skills

Contract review

Communication skills

Education

4 year degree

Tools

Microsoft Office

Agency Management systems

Job description

Paycom in Tyler, TX is seeking an Employee Benefits Senior Account Manager to assist clients with service needs, update existing accounts, and uphold quality standards. The EB Senior Account Manager is also responsible for service and marketing activities related to new and existing clients.

You will contribute to marketing efforts, ensure accurate proposals, maintain account records, and expand relationships with existing companies.