Senior Benefit Programs Specialist

Virginia-Department-of-Social-Service; Woodstock (VA); On-site; USD 42,000 - 58,000; Full time

Job summary

Shenandoah County Social Services in Woodstock, Virginia is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and complex case reviews within our public assistance programs. The role requires independent work under established guidelines, exposure to fraud review and quality control, and the ability to explain programs and rights to applicants.

Preferred candidates have experience in benefit programs and strong data analysis, with a commitment to serving

Qualifications

• High School Diploma with additional related work experience in benefit programs or any equivalent combination of training and experience.

Responsibilities

• Contacts vendors for services and ensures payments to allow for the restoration or continuation of services.
• Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports.
• Participates on task forces, strategic planning, mentoring volunteers, students and new employees, teaching classes, and conducting outreach.
• Reviews cases for correctness, identifies significant errors/problems in caseloads and determines if the errors/problems are with the section, unit or with an employee.
• Documents data and information gathered and compares findings with established guidelines of program eligibility.

Skills

Computer skills

Education

High School Diploma

Job description

Shenandoah County Social Services in Woodstock, Virginia is seeking a Benefit Programs Specialist III to perform advanced eligibility determinations and complex case reviews within our public assistance programs. The role requires independent work under established guidelines, exposure to fraud review and quality control, and the ability to explain programs and rights to applicants.

Preferred candidates have experience in benefit programs and strong data analysis, with a commitment to serving