Senior Benefit Programs Specialist: Eligibility & Fraud

Go VCE; Chesapeake, Northern (VA, KY); Hybrid; USD 50,000 - 61,000; Full time

Job summary

The City of Chesapeake is seeking a full-time Social Services position to lead staff, train colleagues, review case files for accuracy, and ensure compliance in complex eligibility cases. A strong background in TANF, Medicaid, and SNAP programs is preferred.

The role involves interviewing applicants, analyzing case data, and coordinating benefit decisions, with opportunities to testify in court when required and to perform general administrative duties.

Qualifications

• Requires a high school diploma or GED/HSE.
• Minimum of five years of related, full-time equivalent experience.
• Requires a valid driver’s license and a driving record compliant with City Driving Standards.
• Certification in Phase Policy Training for TANF, Medicaid, and SNAP benefits.

Responsibilities

• Leads staff by conducting program training and reviewing case files for accuracy and completeness.
• Monitors casework for accuracy and compliance; assists with evaluating complex eligibility cases.
• Screens incoming cases to ensure accuracy and completeness.
• Carries a caseload of clients receiving public assistance with complex issues.
• Interviews applicants and clients to determine eligibility by securing and verifying information.
• Analyzes and documents case data to determine beneficial assistance plans and benefits.
• Supervises staff by training, assigning work, and providing policy guidance.
• Investigates fraud referrals and collects evidence; testifies in court as needed.

Education

High School Diploma or GED/HSE

Job description

The City of Chesapeake is seeking a full-time Social Services position to lead staff, train colleagues, review case files for accuracy, and ensure compliance in complex eligibility cases. A strong background in TANF, Medicaid, and SNAP programs is preferred.

The role involves interviewing applicants, analyzing case data, and coordinating benefit decisions, with opportunities to testify in court when required and to perform general administrative duties.