Senior BAO: Third-Party Risk & Partnerships

Citi; Jacksonville (FL); On-site; USD 104,000 - 156,000; Full time

Job summary

Citi in Jacksonville, Florida is building a Center of Excellence for Business Activity Ownership (BAO) to standardize third‑party management across global projects and stakeholders. The role encompasses onboarding, due diligence, contracting and ongoing monitoring, with a strong emphasis on risk, controls, and process improvement; you will partner with Sourcing, Legal, Information Security, and Compliance.

This is a full‑time, on‑site position offering a competitive salary range and

Qualifications

• 2+ years in supplier/third-party management, vendor management, project management, or risk management.
• 6-10 years in business analysis or systems analysis.
• Bachelor's degree or equivalent; master's preferred.
• Excellent project management, planning, and organizational skills.
• Strong interpersonal, collaboration, and negotiation abilities.
• Clear written and oral communication; ability to present complex issues.

Responsibilities

• Onboarding & due diligence: define business needs, assess risk with IRQ, engage Sourcing, manage due diligence with control groups.
• Contracting: secure approvals, finalize contracts, ensure payment systems are set up.
• Ongoing monitoring: track SLAs, perform OGM assessments, address gaps.
• Relationship management: be primary contact, facilitate discussions, handle escalations.
• Process improvement: identify trends, drive supplier optimization and efficiencies.
• Compliance: stay current on regulations, manage renewals and risk assessments.

Skills

Vendor management

Project management

Business analysis

Risk management

Stakeholder management

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

Aravo

OneTPM

Job description

Citi in Jacksonville, Florida is building a Center of Excellence for Business Activity Ownership (BAO) to standardize third‑party management across global projects and stakeholders. The role encompasses onboarding, due diligence, contracting and ongoing monitoring, with a strong emphasis on risk, controls, and process improvement; you will partner with Sourcing, Legal, Information Security, and Compliance.

This is a full‑time, on‑site position offering a competitive salary range and