Senior Banker — Personal & Small Business Advisor

Bank of America; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America is seeking a Customer-Facing Financial Center Associate in Jacksonville, FL to serve as the initial contact for clients and uncover personal banking needs. You will offer appropriate solutions, support self-service activities, and connect clients to specialists as needed.

Expect to proactively engage clients, follow up, and uphold exceptional client care while adhering to regulatory requirements and internal processes. Weekly hours are 40 with a shift in the 1st shift.

Qualifications

• 1 year minimum sales experience in a client-centric environment.
• Self-starter with strong work ethic and results focus.
• Collaborates well to build relationships and drive outcomes.
• Clear, confident written and verbal communication.
• Able to identify solutions for client needs and explain them clearly.
• Strong multitasking and time management to handle several clients.

Responsibilities

• Serve as the first contact for financial center clients and uncover personal banking needs.
• Connect clients with suitable solutions and specialists as needed.
• Assist clients with self-service and transactional activities while ensuring accuracy and compliance.
• Support outbound outreach and follow-up to deepen client relationships.
• Maintain high-quality client care and adherence to bank policies.

Skills

Active Listening

Sales Driven

Relationship Building

Communication Skills

Problem Solving

Time Management

Education

High School Diploma or GED

Associate's or Bachelor's in business/finance (preferred)

Tools

Microsoft Office

Job description

Bank of America is seeking a Customer-Facing Financial Center Associate in Jacksonville, FL to serve as the initial contact for clients and uncover personal banking needs. You will offer appropriate solutions, support self-service activities, and connect clients to specialists as needed.

Expect to proactively engage clients, follow up, and uphold exceptional client care while adhering to regulatory requirements and internal processes. Weekly hours are 40 with a shift in the 1st shift.