Personal Banking & Sales Associate – Financial Center

Bank of America; Glen Allen (VA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Benefits eligibility

Job summary

Bank of America is seeking a customer-focused Financial Center associate to help uncover personal banking needs and guide clients to suitable solutions. You will assist with transactions, educate clients on self-service tools, and deepen relationships through proactive outreach.

The role requires strong communication, time management, and the ability to work within regulatory guidelines. Weekend availability and notary eligibility are considered assets in this position.

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Strong written and verbal communications skills.
• Ability to learn and adapt to new information, technology platforms, and changing circumstances.

Responsibilities

• Partners with teams to provide financial center clients with consumer and small business solutions.
• Assists, educates, and trains clients on self-service transactions.
• Leverages resources to optimize the client experience and ensure accuracy.
• Follows established processes, opens accounts and maintains accounts.
• Manages client interactions and complies with regulatory requirements.

Skills

Active Listening

Client Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Notary Commission (or ability to be)

Sales Mindset

Education

High School Diploma

Associate's/Bachelor's in business/finance

Job description

Bank of America is seeking a customer-focused Financial Center associate to help uncover personal banking needs and guide clients to suitable solutions. You will assist with transactions, educate clients on self-service tools, and deepen relationships through proactive outreach.

The role requires strong communication, time management, and the ability to work within regulatory guidelines. Weekend availability and notary eligibility are considered assets in this position.