Senior Bank Teller & Customer Experience Lead

River City Bank; Sacramento (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A community bank in Sacramento is looking for a Lead Bank Teller to enhance the customer experience through accurate transaction processing and customer engagement. Responsibilities include processing deposits, opening new accounts, and resolving customer inquiries. Ideal candidates will have a high school diploma, at least one year of cash handling and customer service experience, and excellent communication skills. This position offers a valuable opportunity to work in a supportive environment.

Qualifications

• Minimum 1 year cash handling and customer service experience.
• Proficient in the use of personal computers and related software.
• Ability to work varied days/hours as business dictates.

Responsibilities

• Enhance customer experience through accurate transaction processing.
• Balance daily transactions and verify cash totals.
• Provide excellent customer service and solve customer problems.

Skills

Customer service

Communication

Problem-solving

Interpersonal skills

Computer proficiency

Education

High school diploma or GED

Job description

A community bank in Sacramento is looking for a Lead Bank Teller to enhance the customer experience through accurate transaction processing and customer engagement. Responsibilities include processing deposits, opening new accounts, and resolving customer inquiries. Ideal candidates will have a high school diploma, at least one year of cash handling and customer service experience, and excellent communication skills. This position offers a valuable opportunity to work in a supportive environment.