Senior Backend Engineer, Real-Time AI Voice Agents

Commure; Mountain View (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Commure in Mountain View, CA is hiring a mid-level Software Engineer to build backend services in Python powering AI Voice Agents for healthcare. You’ll design real-time pipelines, integrate with EHR systems, and mentor teammates while delivering low-latency, reliable software.

You’ll work on APIs, data models, and event-driven workflows, collaborating with AI, product, and operations to ship features used by patient access teams, with emphasis on latency, observability, and quality.

Qualifications

• 4+ years of backend software experience, primarily in Python.
• Track record designing and shipping production services, APIs, and data models.
• Intuition for designing interactions with automated assistants via voice/text.
• Deep experience with async, event-driven, or real-time systems.
• Strong fundamentals in testing, observability, and reliability.
• Patient-centered mindset focused on real user impact.

Responsibilities

• Design and build backend services in Python powering real-time voice agents.
• Architect low-latency pipelines connecting telephony, ASR, LLMs, and TTS.
• Lead integrations with healthcare systems (Epic, Cerner, athena) for scheduling.
• Drive API, data model, and event-driven workflow design; mentor teammates.
• Partner with AI, product, and operations to ship usable features for patient access teams.
• Set latency, reliability, observability, and release readiness standards.

Skills

Python

APIs & data models

Async/real-time

Testing & observability

Mentorship

Voice assistants

Job description

Commure in Mountain View, CA is hiring a mid-level Software Engineer to build backend services in Python powering AI Voice Agents for healthcare. You’ll design real-time pipelines, integrate with EHR systems, and mentor teammates while delivering low-latency, reliable software.

You’ll work on APIs, data models, and event-driven workflows, collaborating with AI, product, and operations to ship features used by patient access teams, with emphasis on latency, observability, and quality.