Senior BA – Public Sector Modernization (Hybrid)

S-R-International-Inc; Harrisburg (Dauphin County); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Pennsylvania Public Utility Commission (PA PUC) is seeking a Senior Business Analyst to support the CAI modernization initiative. The role focuses on requirements gathering, translating business needs into user stories and acceptance criteria, and collaborating with Product Managers, Owners, and Developers to deliver a modernized solution.

The position requires strong experience in Agile/Scrum, UAT/testing, risk management, and public-sector compliance, with a mix of onsite and remote work two

Qualifications

• Experience in documenting and validating CAI requirements.
• Ability to translate business needs into user stories and acceptance criteria.
• Proven track record in process improvement and system modernization.
• Experience with UAT, testing large projects, and Agile/Scrum.
• Knowledge of security, accessibility, and public-sector compliance.

Responsibilities

• Document and validate CAI requirements while preserving critical functionality.
• Prioritize requirements and map them to legislative and policy needs.
• Collaborate with business units to identify system and process improvements.
• Propose features delivering measurable business value.
• Translate requirements into clear user stories and acceptance criteria with Product Manager.
• Support analysis of technical approaches, platforms, and integration decisions.
• Ensure understanding of business needs by the delivery team.
• Assist with change management, user adoption, and training activities.
• Ensure alignment with security, accessibility, and compliance standards.
• Identify risks, dependencies, and impediments and report to IT leadership.
• Participate in system testing to verify functionality and mutations meet requirements.

Skills

Senior BA

Requirements gathering

User stories

Acceptance criteria

Agile/Scrum

UAT testing

Stakeholder management

Risk & dependency management

Security & data privacy

WCAG 2.1 accessibility

Tools

Azure DevOps

Jira

YAFOS Certification

Job description

Pennsylvania Public Utility Commission (PA PUC) is seeking a Senior Business Analyst to support the CAI modernization initiative. The role focuses on requirements gathering, translating business needs into user stories and acceptance criteria, and collaborating with Product Managers, Owners, and Developers to deliver a modernized solution.

The position requires strong experience in Agile/Scrum, UAT/testing, risk management, and public-sector compliance, with a mix of onsite and remote work two