Senior BA: D365 & Process Innovation (Remote)

Hermanson Company; United States; Remote; USD 105,000 - 140,000; Full time

Benefits offered by this job

Medical, prescription, dental & vision

401(k) with discretionary match

Generous PTO

Disability income protection

Career growth opportunities

Tuition reimbursement

Job summary

Hermanson Company is a fast-growing mechanical contractor with a long-standing presence in the Puget Sound area. We are looking for an Enterprise Solutions Analyst to own continuous improvement of capabilities—people, processes, information, and solutions—and to lead workshops, map current processes, and define future designs for the Microsoft stack including D365 F&O and Power BI.

You will translate business needs into requirements, collaborate with developers and testers, and drive adoption

Qualifications

• Bachelor’s degree in business, information systems, engineering, or a related field - or equivalent experience.
• 4+ years as a business analyst or business systems analyst on enterprise application or process improvement work, running the full analysis lifecycle independently.
• Comfortable communicating with stakeholders at all levels of the organization - from field staff to executives.
• You arrive prepared, keep a working session moving through disagreement, and leave with the progress you came for.
• Business acumen. You understand how a company makes and loses money and can follow a conversation about margin, cost, and cash.
• Curiosity and initiative. You chase the question to where the process breaks, ask for the conversation you need to have, and bring structure to ambiguous problems.
• Process modeling capability. DFD, swim lane, or BPMN-style mapping in Visio, Lucid, Miro, or similar.
• Written artifacts you can walk us through: a process map, a set of user stories with acceptance criteria, a functional specification, and a test case you personally wrote.
• Data literacy. Comfortable in Excel at a pivot-and-lookup level, able to read a data model or entity relationship diagram, and able to reason about how data moves between systems.

Responsibilities

• Business engagement and discovery. Build working relationships with process owners and department leaders.
• Process modeling and analysis. Document current-state processes with process maps, then quantify what is happening and what it costs us - handoffs, rework, manual touches, data re-entry.
• Solution definition. Conduct fit-gap analysis against D365 F&O and the broader Microsoft platform.
• Requirements and specifications. Write user stories with clear, testable acceptance criteria.
• Test design and validation. Write test cases and scripts, coordinate UAT and retest defects.
• Data and reporting definition. Define metrics and business rules precisely and ensure reports can be trusted.
• Documentation, training, and adoption. Produce SOPs, job aids, and training materials.
• Continuous improvement. Measure outcomes and define next increments of work.

Skills

Business engagement

Process modeling

Requirements gathering

Data literacy

Stakeholder communication

Education

Bachelor’s degree in business or related field

Tools

D365 F&O

Power BI

Fabric

Visio

SQL basics

Job description

Hermanson Company is a fast-growing mechanical contractor with a long-standing presence in the Puget Sound area. We are looking for an Enterprise Solutions Analyst to own continuous improvement of capabilities—people, processes, information, and solutions—and to lead workshops, map current processes, and define future designs for the Microsoft stack including D365 F&O and Power BI.

You will translate business needs into requirements, collaborate with developers and testers, and drive adoption