Senior Azure SRE: Automation, Observability & Reliability

Koitecc Solutions; Plano, Northern (TX, KY); Hybrid; USD 153,000 - 192,000; Full time

Benefits offered by this job

Discretionary incentive

Benefits package

Job summary

Bank of America is seeking a Senior Azure Site Reliability Engineer to partner with engineering and technology leaders to define reliability goals and build robust observability for services across the Azure platform.

The role focuses on automating services, improving production readiness, and driving incident response and problem management, mentoring engineers and shaping long‑term reliability improvements.

Qualifications

• Advanced experience in Azure platform engineering, SRE, cloud infrastructure, or enterprise cloud operations.
• Deep knowledge of Microsoft Azure architecture, including networking, identity, compute, PaaS, monitoring, security, governance, and resiliency patterns.
• Strong experience designing and developing Terraform modules and infrastructure‑as‑code automation in enterprise environments.
• Strong understanding of Azure landing zones, hub‑and‑spoke networking, ExpressRoute or enterprise connectivity, private endpoints, DNS, routing, firewalls, and workload isolation.
• Advanced observability experience with Azure Monitor, Log Analytics, Dynatrace, dashboards, alerting, metrics, and platform telemetry.
• Experience with SRE operating models, SLIs, SLOs, incident response, problem management, toil reduction, and production‑readiness reviews.
• Strong scripting or programming experience with Python, PowerShell, Bash, Java, or similar languages.
• Experience operating highly available Azure IaaS and PaaS services in enterprise‑scale environments.
• Ability to influence architecture and engineering decisions across multiple technical teams.
• Strong communication skills with the ability to translate complex engineering topics into actionable recommendations.

Responsibilities

• Designs solutions to visualize key production support metrics enabling Operational Readiness and Site Reliability Engineer teams to identify scenarios requiring intervention.
• Develops software solutions and/or improved processes to address toil by collaborating with partners to remediate processes and free time for reliability.
• Partners with Development and Infrastructure teams to create error budget policies prioritizing reliability above SLO thresholds and suggests code optimizations or added instrumentation.
• Identifies capacity bottlenecks, vulnerabilities, and opportunities for reliability improvement to reduce manual effort.
• Assesses monitoring for new changes with development partners and enhances dashboards and monitoring designs.
• Engages as a subject matter expert in incident triage, failure scenario modeling, and root cause analysis with Problem Management.
• Collaborates to develop SLIs/SLOs to measure and improve reliability of services.
• Leads complex platform reliability initiatives such as secondary-region readiness and enterprise dashboard automation.
• Defines and matures SLIs/SLOs, alerting standards, and service health reporting for Azure services.
• Develops reusable Terraform modules, automation frameworks, and CI/CD patterns for consistency and compliance.
• Drives observability improvements using Azure Monitor, Log Analytics, Dynatrace, and enterprise monitoring tools.
• Identifies systemic reliability risks and translates them into engineering roadmaps and automation opportunities.

Skills

Architecture

Collaboration

Innovative Thinking

Result Orientation

Solution Design

Adaptability

Analytical Thinking

Influence

Stakeholder Management

Technical Strategy Development

Terraform

Python

Tools

Terraform

Dynatrace

Azure Monitor

Log Analytics

CI/CD pipelines

Git

PowerShell

Bash

Jira

Job description

Bank of America is seeking a Senior Azure Site Reliability Engineer to partner with engineering and technology leaders to define reliability goals and build robust observability for services across the Azure platform.

The role focuses on automating services, improving production readiness, and driving incident response and problem management, mentoring engineers and shaping long‑term reliability improvements.