Senior Azure Engineer

Lightedge; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

LightEdge Solutions is seeking a Senior Azure Engineer to join the Azure Operations team in Chicago. The role centers on supporting Azure environments, implementing tailored solutions, and documenting plans within maintenance windows to keep customers productive.

You will collaborate with Security, Networking, and Data Protection teams, participate in on‑call rotations, mentor junior engineers, and stay current with Azure offerings and best practices to drive reliable cloud services for clients.

Qualifications

• Minimum a Bachelors degree or equivalent work experience.
• 46 years of hands-on Azure development and operations.
• Azure certification(s) required.

Responsibilities

• Support existing Azure environments; monitor health and performance.
• Evaluate customer needs and provide capacity planning recommendations.
• Participate in on-call rotation and respond to incidents.
• Resolve Azure issues via ticketing system with strong troubleshooting.
• Document interactions clearly in the ticketing system.
• Collaborate with Security, Networking, and OS teams to meet customer needs.
• Provide senior technical leadership and mentoring to junior engineers.
• Stay up-to-date on Azure offerings and advise leadership.

Skills

Azure services & architecture

Cloud engineering

Scripting: PowerShell, Python

Team leadership / mentoring

On-call support

Customer communication

Education

Bachelor’s Degree in Computer Science or related discipline

Tools

Azure DevOps

GitHub

Terraform

KQL

Kubernetes

Job description

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

The Senior Azure Engineer works within the Azure Operations team and is responsible for supporting Lightedge customers that use the Azure platform. The incumbent will implement custom solutions to fit customer needs while clearly documenting, strategically planning, and effectively executing within maintenance windows. The position requires verbal and written communication with customers, vendors and Lightedge personnel. The position may require working off hours (including holidays and weekends) in support of changes and upgrades as well as problem determination tasks. All members of the Azure team participate in the on-call rotation.

KEY RESPONSIBILITIES

• Support existing Azure environments, monitoring health of environments using multiple enterprise tools, providing maximum system performance to users and sustaining system uptime standard. Implement and validate monitoring in deployments.
• Evaluate customer needs, troubleshoot as needed, also formulate capacity planning and performance recommendations.
• Participate in on-call rotation and respond to calls from the Lightedge Command Center
• Respond to customer support calls related to Azure environments, managing incidents within the ticketing system, and resolving issues through troubleshooting.
• Evaluate issues reported or observed, utilizing problem solving skills and attention to detail to resolve problems quickly and effectively and to proactively prevent problems. Escalate as needed.
• Collaborate effectively with coworkers and other departments (Security, Networking, Data Protection, and Operating Systems) in support of customer environments, meeting the customers’ needs quickly and effectively.
• Appropriately document customer interactions in ticketing system.
• Prioritize and complete assigned duties expeditiously and within approved windows.
• Engage with Azure Support on behalf of Lightedge customers as needed.
• Provide exceptional customer service by communicating clearly and accurately (both verbally and in writing) while maintaining a professional demeanor.
• Stay abreast of latest Azure offerings and make recommendations to leadership.
• Provide senior technical leadership and mentoring to junior engineers.
• Other duties as assigned.

REQUIRED SKILLS AND EXPERIENCE

• Bachelor’s Degree in Computer Science or related discipline, an associate degree, or equivalent work experience.
• At least 4-6 years’ experience with Azure development and systems administration. Experience providing issue resolution for Azure in a CSP environment highly preferred.
• Possess at least one current Azure Certification.
• Strong preference for applicants with experience or certification in Kubernetes.
• Comprehensive understanding of Azure including current Azure product offerings and services (EntraID and AVD experience preferred), best practices and troubleshooting techniques, and experience providing systems administration and issue resolution for Azure.
• Excellent understanding of networking principles, analysis, and troubleshooting. Experience with hardware or software load balancers, VPNs, firewalls preferred.
• Demonstrated proficiency with one or more scripting or programming languages. Powershell and Python are desirable.
• Knowledge of or willingness to learn automation tools such as Azure DevOps, GitHub, KQL, and Terraform (Continuous Integration/Development).
• Ability to manage multiple priorities and projects at the same time.
• Strong interpersonal skills; ability to work collaboratively within a team, while also taking the initiative to lead when needed.
• Initiative and problem solving skills: If you don’t know how to do something you consider it a challenge to try to figure it out.

This role offers an exciting opportunity to contribute to our organization’s success by leveraging your expertise in public cloud. If you are a proactive, detail-oriented, and collaborative professional with a passion for customer services and cloud innovation, we encourage you to apply.

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.