Senior Azure Engineer

Lightedge; Des Moines (IA); On-site; USD 110,000 - 140,000; Full time

Job summary

LightEdge Solutions is seeking a Senior Azure Engineer to join the Azure Operations team in Des Moines. You will support customers using Azure, implement custom solutions, and document plans while working within maintenance windows. The role may require after-hours support and on-call participation.

You will mentor junior engineers and stay current with Azure offerings to drive cloud innovation. LightEdge offers a hybrid cloud approach with managed IaaS and cloud platforms, ensuring security and

Qualifications

• Bachelor’s degree or equivalent work experience.
• 4–6 years’ Azure development and systems administration experience.
• At least one current Azure Certification.
• Kubernetes experience or certification preferred.
• Solid understanding of Azure services, EntraID and AVD experience preferred.
• Strong networking knowledge; load balancers, VPNs, firewalls preferred.
• Proficiency in scripting languages (PowerShell, Python).
• Familiarity with automation tools like Azure DevOps, GitHub, KQL, Terraform.
• Ability to manage multiple priorities and projects concurrently.
• Strong interpersonal skills and teamwork with leadership when needed.
• Proactive problem solving and initiative.

Responsibilities

• Support and monitor existing Azure environments to maximize performance and uptime.
• Evaluate customer needs, troubleshoot, and provide capacity planning and performance recommendations.
• Participate in on-call rotation and respond to incidents.
• Manage incidents in ticketing system and resolve issues through troubleshooting.
• Document customer interactions clearly in the ticketing system.
• Collaborate with Security, Networking, Data Protection, and OS teams.
• Provide senior technical leadership and mentoring to junior engineers.
• Stay updated on Azure offerings and recommend improvements to leadership.
• Engage with Azure Support on behalf of LightEdge customers.

Skills

Azure administration

Azure development

Kubernetes

Networking

Scripting (PowerShell/Python)

Education

Bachelor’s degree in Computer Science or related discipline

Associate degree or equivalent work experience

Tools

Azure DevOps

GitHub

Terraform

KQL

Job description

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

The Senior Azure Engineer works within the Azure Operations team and is responsible for supporting Lightedge customers that use the Azure platform. The incumbent will implement custom solutions to fit customer needs while clearly documenting, strategically planning, and effectively executing within maintenance windows. The position requires verbal and written communication with customers, vendors and Lightedge personnel. The position may require working off hours (including holidays and weekends) in support of changes and upgrades as well as problem determination tasks. All members of the Azure team participate in the on-call rotation.

Key Responsibilities

• Support existing Azure environments, monitoring health of environments using multiple enterprise tools, providing maximum system performance to users and sustaining system uptime standard. Implement and validate monitoring in deployments.
• Evaluate customer needs, troubleshoot as needed, also formulate capacity planning and performance recommendations.
• Participate in on-call rotation and respond to calls from the Lightedge Command Center
• Respond to customer support calls related to Azure environments, managing incidents within the ticketing system, and resolving issues through troubleshooting.
• Evaluate issues reported or observed, utilizing problem solving skills and attention to detail to resolve problems quickly and effectively and to proactively prevent problems. Escalate as needed.
• Collaborate effectively with coworkers and other departments (Security, Networking, Data Protection, and Operating Systems) in support of customer environments, meeting the customers’ needs quickly and effectively.
• Appropriately document customer interactions in ticketing system.
• Prioritize and complete assigned duties expeditiously and within approved windows.
• Engage with Azure Support on behalf of Lightedge customers as needed.
• Provide exceptional customer service by communicating clearly and accurately (both verbally and in writing) while maintaining a professional demeanor.
• Stay abreast of latest Azure offerings and make recommendations to leadership.
• Provide senior technical leadership and mentoring to junior engineers.
• Other duties as assigned.

Required Skills And Experience

• Bachelor’s Degree in Computer Science or related discipline, an associate degree, or equivalent work experience.
• At least 4-6 years’ experience with Azure development and systems administration. Experience providing issue resolution for Azure in a CSP environment highly preferred.
• Possess at least one current Azure Certification.
• Strong preference for applicants with experience or certification in Kubernetes.
• Comprehensive understanding of Azure including current Azure product offerings and services (EntraID and AVD experience preferred), best practices and troubleshooting techniques, and experience providing systems administration and issue resolution for Azure.
• Excellent understanding of networking principles, analysis, and troubleshooting. Experience with hardware or software load balancers, VPNs, firewalls preferred.
• Demonstrated proficiency with one or more scripting or programming languages. Powershell and Python are desirable.
• Knowledge of or willingness to learn automation tools such as Azure DevOps, GitHub, KQL, and Terraform (Continuous Integration/Development).
• Ability to manage multiple priorities and projects at the same time.
• Strong interpersonal skills; ability to work collaboratively within a team, while also taking the initiative to lead when needed.
• Initiative and problem solving skills: If you don’t know how to do something you consider it a challenge to try to figure it out.

This role offers an exciting opportunity to contribute to our organization's success by leveraging your expertise in public cloud. If you are a proactive, detail-oriented, and collaborative professional with a passion for customer services and cloud innovation, we encourage you to apply.

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.