Senior AVP: Branch Leadership & Growth

University of Illinois Community Credit Union; Champaign (IL); On-site; USD 78,000 - 96,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401K with company match

Generous paid time off

Job summary

University of Illinois Community Credit Union (UICCU) in Champaign, IL is hiring an AVP of Branch Management to lead the retail experience for members at the First Street Branch. The role focuses on coaching branch managers, building a positive culture, and delivering a consistently distinctive service experience within UICCU's Do More Good framework.

The AVP will drive strategy, oversee daily operations, manage budgets, and ensure staff accountability while fostering growth and inclusion across

Qualifications

• Three to five years of related leadership/management experience.
• Bachelor's degree or industry certifications equivalent to a degree.
• Strong leadership, coaching, and passion for helping team and members.

Responsibilities

• Model exceptional service and promote Do More Good culture.
• Develop strategy and oversee daily operations and staff performance.
• Define compensation and incentive programs to meet goals.
• Conduct performance evaluations and manage improvements.
• Identify process improvements and cost-saving opportunities.
• Prepare and manage departmental budget.
• Resolve member escalations with empathy and professionalism.

Skills

Leadership

Coaching

Communication

Relationship building

Education

Bachelor's degree or equivalent certifications

Job description

University of Illinois Community Credit Union (UICCU) in Champaign, IL is hiring an AVP of Branch Management to lead the retail experience for members at the First Street Branch. The role focuses on coaching branch managers, building a positive culture, and delivering a consistently distinctive service experience within UICCU's Do More Good framework.

The AVP will drive strategy, oversee daily operations, manage budgets, and ensure staff accountability while fostering growth and inclusion across