Senior Avaya UC Escalation Manager — ITIL Expert
Metabyte Inc
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Job summary
Metabyte Inc is seeking a Technical Escalation Manager specializing in Avaya Unified Communications in Providence, RI. The ideal candidate will have over 10 years of IT experience and a strong background with Avaya products, alongside proficiency in support processes and ITIL methodology.
Join a company dedicated to addressing complex challenges and maintaining a culture that attracts top talent.
Qualifications
- Over 10+ years of IT experience.
- Over 4+ years of experience with Avaya products.
- Familiar with support processes and ITIL methodology.
- Good at documentation.
Skills
Job description
Metabyte Inc is seeking a Technical Escalation Manager specializing in Avaya Unified Communications in Providence, RI. The ideal candidate will have over 10 years of IT experience and a strong background with Avaya products, alongside proficiency in support processes and ITIL methodology.
Join a company dedicated to addressing complex challenges and maintaining a culture that attracts top talent.
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