Senior AV & Web Conferencing Engineer

Sullivan & Cromwell LLP; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

Sullivan & Cromwell LLP seeks a Media Analyst to support and maintain AV and video conferencing across firm rooms and events, including high-profile meetings and webinars. This role involves setup, monitoring, and post-event duties, working with Zoom, Teams, Webex, Crestron, Cisco equipment, and live streaming.

Requires 5+ years in media systems, CCNA, and strong PC/Mac skills; on-call rotation may apply. This is an on-site role at 125 Broad Street, NY.

Qualifications

• Experience with upgrading and troubleshooting Cisco codec hardware and software.
• Experience with Crestron systems.
• BiAmp Tesira and AV integrated systems experience a plus.
• Familiarity with professional microphone systems (wired, wireless, and integrated audio setups).
• Familiarity with integrating professional microphone solutions with PC based setups for depositions, webinars, webcasts, and recording sessions.
• Strong knowledge of PC skills, thin client and Mac hardware/software/OS, including routing of audio and video.
• Ability to communicate effectively and desire to learn.
• Ability to work under pressure and flexibility for on call/overtime rotation.

Responsibilities

• Daily system check of all AV conference rooms at 125 Broad Street and preventative maintenance as needed.
• Confirm weekly inventory of all AV equipment.
• Maintain the latest software updates on all AV related PC equipment to ensure optimal performance and security.
• Provide white glove Helpdesk level support to clients and customers, consistently working on improving services.
• Install, configure, test, and troubleshoot systems in meeting rooms as required.
• Monitor live teleconference, video conference, webinars/webcast, Depositions and recording sessions.
• Monitor and close out ServiceNow tickets and Daily assignment report exported from the event managing suite. (Korbit)
• Schedule pre testing of systems prior to all events.
• Comply with the firm’s information security policies, protecting firm assets from unauthorized access, disclosure, modification, destruction, or interference, and report security events or potential events to management.

Skills

Cisco codecs

Crestron

BiAmp Tesira

Microphone systems

Mic integration with PC

PC/Thin client/Mac

Communication

On-call flexibility

Education

College degree + 5+ years media

CCNA

Tools

None

Job description

Sullivan & Cromwell LLP seeks a Media Analyst to support and maintain AV and video conferencing across firm rooms and events, including high-profile meetings and webinars. This role involves setup, monitoring, and post-event duties, working with Zoom, Teams, Webex, Crestron, Cisco equipment, and live streaming.

Requires 5+ years in media systems, CCNA, and strong PC/Mac skills; on-call rotation may apply. This is an on-site role at 125 Broad Street, NY.