Senior AV Technician (TS/SCI) for Secure Gov't Environments

UNAVAILABLE; Herndon (VA); On-site; USD 100,000 - 125,000; Full time

Job summary

TekSynap is seeking a Tier 3 Audio Visual Technician to support the Space Development Agency in Herndon, VA. The role covers operation, maintenance, troubleshooting, and lifecycle support of AV and VTC systems in classified and unclassified networks.

Responsibilities include system integration, rack fabrication, testing, and customer support, with up to 25% travel. A TS clearance and DoD/IC experience are required for this critical role.

Qualifications

• Active Top Secret security clearance with SCI eligibility.
• Minimum 5 years of experience supporting enterprise AV/UC/VTC systems.
• Experience in secure government/DoD/IC environments.
• Advanced troubleshooting of AV control systems, DSPs, video distribution, and conferencing tech.
• Experience with AV integration, rack fabrication, testing, and commissioning.
• Strong understanding of AV signal flow, networking fundamentals, and interoperability.
• Travel up to 25% as required.

Responsibilities

• Serve as Tier 3 escalation point for AV, VTC, and collaboration system issues.
• Provide O&M support for enterprise AV systems and executive spaces.
• Support scheduling, setup, and execution of meetings and video teleconferences.
• Troubleshoot hardware, software, network, and control system issues affecting AV operations.
• Coordinate with network, cybersecurity, facilities, and engineering teams to resolve integrated system problems.
• Develop and maintain technical documentation and SOPs.
• Support ~10 conference rooms and related spaces.
• Ensure conference rooms remain operational, secure, and mission ready.
• Review installation quality and ensure compliance with design specs.

Skills

Top Secret clearance

Customer service

Problem solving

Strong communication

Team collaboration

Education

AVIXA CTS/CTS-I/CTS-D

CompTIA Security+

Tools

Microsoft Teams Rooms

Cisco Codecs

Crestron/Extron

AV-over-IP basics

Job description

TekSynap is seeking a Tier 3 Audio Visual Technician to support the Space Development Agency in Herndon, VA. The role covers operation, maintenance, troubleshooting, and lifecycle support of AV and VTC systems in classified and unclassified networks.

Responsibilities include system integration, rack fabrication, testing, and customer support, with up to 25% travel. A TS clearance and DoD/IC experience are required for this critical role.