Senior AV Supervisor - Live Sound & Lighting

Caesars Entertainment

Maricopa (AZ)

On-site

USD 60,000 - 80,000

Full time

11 days ago
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Job summary

Caesars Entertainment is seeking a seasoned live sound and lighting engineer to oversee operations and maintenance of AV systems across all casino entertainment areas. You will serve as the primary liaison with performers, supervise setup/strike, and operate systems for shows and events.

The role requires leading a team, coaching staff, and ensuring service standards are met while coordinating with network engineering and Convention Services.

Qualifications

  • Minimum of 5 years live sound and lighting engineering experience.
  • Able to read, comprehend, and apply technical material.
  • Must communicate effectively both orally and in writing.
  • Must interact with team members, outside agencies, and performers in a professional and courteous manner.
  • Must have reliable transportation.
  • Must have a keen sense of smell.
  • Must possess visual acuity and be able to note visual warnings or error messages from electronic systems.
  • Must be flexible in a demanding environment.
  • Must always maintain a good attitude.
  • Must be open-minded and willing to work and learn from a variety of other team members.
  • Must be able to work in an environment ranging from controlled to moderately severe.
  • Must be able to climb, stand, bend, and stoop.
  • Must be able to work in cramped areas for extended periods of time.
  • Must be able to lift up to 50 lbs.

Responsibilities

  • Responsible for the operations and maintenance of the sound and lighting systems in all applicable areas of the property.
  • Acts as principal contact between the property and the performers.
  • Supervises as well as setup and maintain the sound and lighting systems.
  • Operates the sound and light systems for assigned shows and events.
  • Oversees setup and strike of band equipment for different acts in entertainment venues.
  • Conducts sound and lighting checks for bands for entertainment venue Performances.
  • Advises on sound and lighting equipment purchases and setup.
  • Acts as the Supervisor over the Stage Light-Sound Technician.
  • Works with Caesars network engineering for maintenance and operation of network switches for AV network.
  • Liaises with Convention Services Manager for room sales and AV equipment rentals/setups.
  • Oversee any maintenance contracts associated with sound and lighting equipment.
  • Responsible for maintenance and operation of IPTV distribution system for casino TVs.
  • Responsible for maintenance and operation of audio and video sources for casino distribution.
  • Demonstrates expertise in all service standards and clearly communicates expectations to team members.
  • Rigorously hold all team members accountable for always exhibiting all service standards and ensuring they know the value that these behaviors create for the guests, employees and Company.
  • Models a passion for the Company mission, vision and values as well as inspiring team members to do the same.
  • Executes the Service Recovery model at a proficient level as well as ensuring all team members are empowered to efficiently utilize the tools of the service recovery model.
  • Must be an expert on how customer service is measured and be able to articulate service scores to team members.
  • Must be an effective coach and developer of team members by using the leader coaching skills to get, guide and root for employees.
  • Works to improve service breakdowns to minimize or prevent impact to our guests and/or employees.
  • Creates onboarding training experiences for new hires to set them up for success.
  • Creates and updates training and development tools
  • Motivates the team to work toward peak performance
  • Consistently manages employee labor through efficient scheduling and staffing to business volume and demand
  • Demonstrate ways of reducing costs when executing inventories and ordering
  • Must think creatively and innovatively to always identify cost savings opportunities
  • Train department trainers to execute top notch training for new hires
  • Acts as a role model
  • Follows company policies and procedures as well as state and federal guidelines
  • Other duties as assigned

Skills

Live sound engineering
Lighting engineering
Independent work
Read technical material
Effective communication
Team leadership

Job description

Caesars Entertainment is seeking a seasoned live sound and lighting engineer to oversee operations and maintenance of AV systems across all casino entertainment areas. You will serve as the primary liaison with performers, supervise setup/strike, and operate systems for shows and events.

The role requires leading a team, coaching staff, and ensuring service standards are met while coordinating with network engineering and Convention Services.

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