Senior AV Service Technician — Crestron/AMX Specialist

DataVox; Arlington (TX); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) and company match

Paid vacation & sick time

Paid holidays

Life insurance

Job summary

DataVox is actively seeking an experienced Audio Visual Service Technician to maintain and repair commercial AV systems across the Dallas–Fort Worth market from our Arlington-area operations. The role emphasizes hands-on troubleshooting, preventive maintenance, and on-site customer service.

Ideal candidates have 5+ years in AV installations, deep knowledge of AV control platforms, and the ability to work in commercial construction environments.

Qualifications

• 5+ years of commercial Audio Visual installation, commissioning, or service experience.
• Experience supporting and troubleshooting complex Audio Visual systems.
• Experience working in commercial construction environments.
• Experience with AMX and/or Crestron control systems.

Responsibilities

• Diagnose and repair commercial audio visual systems.
• Troubleshoot complex Audio Visual, video conferencing, and control system issues.
• Perform service calls and preventative maintenance on installed AV systems.
• Configure and support Audio Visual control platforms such as Crestron and AMX.
• Install, configure, and calibrate audio and video equipment.
• Service projection systems, displays, DSPs, switchers, and presentation systems.
• Perform rack modifications and equipment upgrades.
• Identify system deficiencies and recommend corrective actions.
• Document service activities and communicate findings with customers and internal teams.
• Provide excellent customer service while representing DataVox at client sites.
• Assist with commissioning and system optimization as needed.

Skills

Audio Visual installation

Troubleshooting

Customer service

Project coordination

Tools

AMX

Crestron

Job description

DataVox is actively seeking an experienced Audio Visual Service Technician to maintain and repair commercial AV systems across the Dallas–Fort Worth market from our Arlington-area operations. The role emphasizes hands-on troubleshooting, preventive maintenance, and on-site customer service.

Ideal candidates have 5+ years in AV installations, deep knowledge of AV control platforms, and the ability to work in commercial construction environments.