Senior AV Field Engineer

AVI Systems; Cypress (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

AVI Systems seeks an experienced AV professional to configure, test, and troubleshoot software and network-based AV solutions. The role requires a strong grasp of audio-visual principles, terminology, and on-site field work to support integration and commissioning in lab and customer environments.

Responsibilities include developing configuration requirements, applying firmware upgrades, conducting end-user training, and providing guidance to junior staff.

Qualifications

• At least 5 years of experience in AV Installation, Commissioning and Service.
• AVIXA/CTS-I and CQT preferred.
• Good working knowledge of Crestron, Biamp, Extron and QSC.
• Experience with AV industry software platforms. Any direct programming experience is a plus.
• Strong networking skills. Any specific certifications or training is a plus.
• Experience with audio tuning, equalization and DSP programming.
• Organized, proactive and good communications skills.

Responsibilities

• Configure manufacturer applications, interfaces, and products per system/client requirements.
• Develop configuration requirements and documents for manufacturer applications and products.
• Support developing, implementing and testing patch releases and firmware upgrades.
• Plan and execute configuration tasks within deadlines in lab and field.
• Verify system integration wiring connectivity and terminations in the lab.
• Analyze and resolve configuration issues in a timely manner.
• Support loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.
• Verify system installation wiring connectivity and terminations in the field.
• Complete final product configuration, testing, and commissioning using Field Commissioning Reports.
• Perform end-user training on specific software applications and interfaces requiring client interaction.
• Assist in system solutions analysis, design, development, and testing activities.
• Develop and maintain configuration policies and procedures.
• Review and recommend changes to existing configuration processes.
• Provide technical guidance to junior specialists in their assigned duties.

Skills

AV Installation

Commissioning

Service

Crestron

Biamp

Extron

QSC

Networking

DSP Programming

Audio Tuning

Communication

Tools

Crestron

Biamp

Extron

QSC

Job description

What you will be doing:

Youwillspecializeintheconfiguring,readying,andtroubleshootingofsoftware/network-basedproductsolutions.Afundamentalunderstandingofaudio-visualprinciples,functionality,andterminologyisrequiredtobesuccessful.

ResponsibilitiesandDuties

• Configurationofmanufacturerapplications,interfaces,andproductsbasedonsystem/clientrequirements.
• Developconfigurationrequirementsanddocumentsformanufacturerapplicationsandproducts
• Providesupportindeveloping,implementingandtestingpatchreleasesandsystemfirmwareupgrades.
• Planandexecuteassignedconfigurationtaskswithindeadlinesbothintheintegrationlabandthefield.
• Verifysystemsintegrationwiringconnectivityandterminationsinthelab
• Analyzeandresolveconfigurationissuesinatimelymanner.
• Providesupportinloading,testing,anddocumentingresultsofpre-builtcustomizedcontrolprograms,touchpanelfiles,andDSPbuilds.
• Verifysystemsinstallationwiringconnectivityandterminationsinthefield
• Completefinalproductconfiguration,testing,andcommissioningofsystemsolutionsutilizingFieldCommissioningReports
• Performend-usertrainingonspecificsoftwareapplicationsandinterfacesrequiringclientinteraction
• Assistinsystemsolutionsanalysis,design,development,andtestingactivities.
• Developandmaintainconfigurationpoliciesandprocedures.
• Reviewandrecommendchangestoexistingconfigurationprocesses.
• Providetechnicalguidancetojuniorspecialistsintheirassignedjobduties.

RequiredSkills:

• Atleast5yearsofexperienceinAVInstallation,CommissioningandService
• AVIXACTS/CTS-IandCQTpreferred.
• GoodworkingknowledgeofCrestron,BIAMP,ExtronandQSC
• ExperiencewithAVindustrysoftwareplatforms.Anydirectprogrammingexperienceisaplus
• StrongNetworkingskills.Anyspecificcertificationsortrainingisaplus.
• ExperiencewithAudiotuning,equalizationandDSPProgramming
• Organized,proactiveandgoodcommunicationskills