Lead AV Technician

TECHEAD; Harrisburg (Dauphin County); On-site; USD 70,000 - 95,000; Full time

Job summary

TECHEAD is seeking an experienced Lead AV Field Technician to head on-site commercial audio-visual installations. You will oversee field operations, direct junior technicians, and execute hands-on installations of complex control systems, video distribution, and UC platforms.

You will serve as the primary on-site contact, manage local teams, and ensure projects stay on schedule while meeting quality standards. Strong Crestron/Extron/Q-SYS experience is required.

Qualifications

• 3+ years of hands-on experience installing commercial AV systems, with 1–2 years in a lead/supervisory field role.
• Proficient with Crestron and Extron systems.
• Hands-on experience loading code, updating firmware, and signal testing.
• Deep knowledge of audio processing (Biamp Tesira, Q-SYS, ClearOne).
• Knowledge of video distribution networks (AVoIP, HDBaseT, Dante/AES67).
• Ability to read floor plans, schematic drawings, and structural drawings.

Responsibilities

• Serve as the primary technical on-site contact.
• Manage local team members and subcontractors to meet schedule and quality standards.
• Pull, terminate, test, and label structured low-voltage cabling (Cat6, fiber, coaxial, audio).
• Mount displays, video walls, projectors, motorized screens, mics, and speakers.
• Build, wire, and dress equipment racks to industry standards with proper cable management and power distribution.
• Load and test pre-written control system programs (Crestron, Extron, Q-SYS).
• Calibrate audio systems (DSPs) and video routing components; troubleshoot issues.
• Conduct post-install punch-lists and provide end-user training.

Skills

Team leadership

On-site installation

Project coordination

Tools

Crestron NVX

Crestron DigitalMedia

Extron Global Configurator

Extron NAV

Q-SYS

Biamp Tesira

Dante/AES67

Job description

We are seeking an experienced Lead AV Field Technician to lead on-site commercial audio-visual installations across client facilities. In this role, you will be responsible for overseeing field operations, directing junior technicians, and executing hands-on installations of complex control systems, video distribution, and unified communications (UC) platforms.

Key Responsibilities

• Serve as the primary technical point of contact on-site.
• Manage local team members and subcontractors to ensure installations stay on schedule and meet quality standards.
• Pull, terminate, test, and label structured low-voltage cabling (Cat6, fiber, coaxial, audio).
• Mount displays, video walls, projectors, motorized screens, microphones, and speakers.
• Build, wire, and dress equipment racks to industry standards (InfoComm/AVIXA) with precise cable management and power distribution.
• Load and test pre-written control system programs (Crestron, Extron, Q-SYS).
• Calibrate audio systems (DSPs) and video routing components; troubleshoot complex hardware/signal path issues.
• Conduct post-install system punch-lists, perform final sign-off testing with project managers, and provide end-user training to client representatives.

Qualifications

• 3+ years of hands-on experience installing commercial AV systems, with at least 1–2 years in a lead or supervisory field role.
• Proficient with Crestron (NVX, DigitalMedia, Series 3/4 processors) and Extron (NAV, Global Configurator, IPCP processors).
• Hands-on experience loading code, updating firmware, and signal testing.
• Deep understanding of audio signal processing (Biamp Tesira, QSC Q-SYS, ClearOne).
• Knowledge of video distribution networks (AVoIP, HDBaseT, Dante/AES67).
• Ability to read and interpret floor plans, schematic drawings, and structural drawings.