Senior Automotive Service Technician - Level 3

A-Z Bus Sales Inc.; Colton (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A-Z Bus Sales Inc. is seeking a skilled Service Technician to repair and maintain heavy-duty buses in accordance with dealer and OEM standards, with a focus on customer service. This full-time, on-site role requires strong diagnostic abilities and adherence to safety protocols.

The technician will read work orders, perform tasks efficiently, track time in NetSuite, and document repairs using the 3C method. Occasional travel to customer sites may be required.

Qualifications

• High school diploma or equivalent is required.
• Completion of A-Z Bus PDI Technician Certification Program is required.
• NFPA 70 – High Voltage Safety Certification (EV Tech) is required.
• 609 Certification is required.
• EV Power Drive Certification is required.
• Wheelchair Training (Inspection & Maintenance) is required.
• ASE Certification (F-!) is required or equivalent.

Responsibilities

• Perform assigned repair and maintenance work with high quality and efficiency.
• Receive work orders and perform tasks as required.
• Inventory and maintain service tools in safe condition.
• Communicate with parts department to obtain necessary parts.
• Inspect vehicles to determine conditions and report issues.
• Accurately track time spent on each job using NetSuite.
• Document repairs with clear “stories” using the 3C method: Concern, Cause, Correction.
• Travel to customer locations for road service if qualified.
• Maintain housekeeping of work areas and tools.
• Ensure safety rules and equipment are used.

Skills

Technical capacity

Problem solving/analysis

Leadership

Discretion

Time management

Education

High school diploma

A-Z Bus PDI Technician Certification

NFPA 70 – High Voltage Safety Certification (EV Tech)

609 Certification

EV Power Drive Certification

Wheelchair Training (Inspection & Maintenance)

ASE Certification (F-!)

Tools

NetSuite

A/C Training

Job description

A-Z Bus Sales Inc. is seeking a skilled Service Technician to repair and maintain heavy-duty buses in accordance with dealer and OEM standards, with a focus on customer service. This full-time, on-site role requires strong diagnostic abilities and adherence to safety protocols.

The technician will read work orders, perform tasks efficiently, track time in NetSuite, and document repairs using the 3C method. Occasional travel to customer sites may be required.